1804 HAITIAN CAFÉ / 1804 HAITIAN PIZZA — Restaurant in North Miami

I decided to come one Sunday morning and have breakfast here with my sister, we left the bakery angry and disappointed. First and foremost, I ordered Haitian bread, I asked the young lady behind the counter if she had fresh Haitian bread. She turned around and looked at the kitchen, then turned around on the other side and looked at some bread on a shelf And told me “that bread was made this morning” referring to the bread on the shelf. I noticed the bread first thing when I walked in and I was thinking to myself why is it on the shelf instead of in the heating lamp to keep warm if it was made fresh? She also didn’t sound confident in her response, so I’m assuming someone told her to tell customers the shelf bread was fresh so they could sell it. I decided to take her word for it, and I ordered one, I noticed that she took the bread off the shelf and brought it to the other side behind the counter and put it somewhere warm, I guess to heat it up before she gave it to me? When I got the Haitian bread, it was rockhard. She also gave me two of them, I said to the young lady I didn’t ask for two. She responded “is buy one get one free” which she should’ve mentioned in the beginning when I ordered the bread, but she did not. Because the bread was not fresh, I’m assuming that they are trying to get rid of them so they give customers two when they order one. Next my sister ordered the Kremas latte, a baked Haitian patty and AK100 for her two kids. The AK100 was more like porridge (labouyi) than a beverage, I guess that’s the way this restaurant makes theirs, but I prefer mine made like a drink, also, the taste wasn’t there either. Now, as for the Kremas latte, this was the biggest disappointment. There are currently two videos made by content creators who visited this bakery. The videos can be found on the bakery’s Instagram page. Both of the content creators have the Kremas latte in a cup, or in a nice sized mug. When my sister got hers, it came in a 4 ounce Cuban coffee shot cup. I was shocked that that was the latte they gave her, but in the video, the two young ladies who visited had their latte in a cup. And one of the ladies in the video has the Kremas latte in the same cup that they give you the AK100 in. My sister asked the young lady “is this the latte”? And the young lady responded “Yes, they told me that’s how it’s supposed to be served”. My sister paid seven dollars for something that looks like it was a sample size. Her response was also interesting because she said “they said” not “this is how we serve it”. My sister also had a baked Haitian patty, which she claimed was also not fresh, possibly sitting in the heating lamp for days, she couldn’t even finish it. The only good thing that I can say about the restaurant was the pate kode and Haitian spaghetti. It was made fresh, it was well seasoned, and very delicious. If I ever do end up going back to this bakery, it will only be for the pate kode and spaghetti.

It would appear that the videos shown on Instagram are false advertising, as the service that those two young content creators received will not be the same thing that regular customers receive. Which is very unfortunate because my sister and I like to support black businesses, especially Haitian businesses because she and I are Haitian. This was a very unfortunate experience. I really do hope that they fix the situation with the Kremas latte. Stop being cheap and overcharging for something that if you would spend the same amount of money at Starbucks, you would get a decent size cup..

See attached what is advertised on their Instagram page versus what they actually serve you when it comes to the...

I really wanted to support 1804 Haitian Café, but unfortunately my experience was disappointing on both occasions.

The first time I ordered soup, hot chocolate, and bread through the DoorDash app for pickup. When I arrived, I was told they don’t serve soup except on Sundays—even though there was no indication of that on the app. I explained how this could’ve been a major issue if I had used a delivery driver. It felt unprofessional, but I gave them grace and decided to give them another try.

On my second visit, I ordered Haitian bread with Akasan. I wasn’t aware that the Akasan would be served hot—personally I prefer it cold—but what really stood out was the bread. It didn’t smell fresh, was dry and hard, and left flakes on my fingers. It simply wasn’t enjoyable. The front cashier was on her phone most of the time and didn’t acknowledge me in a professional manner.

As someone who genuinely wanted to support a Haitian business, I’m disappointed. I hope they take this feedback seriously and make some improvements. Our culture and cuisine deserve better...

Extremely dissatisfied and disappointed with this place. The AUDACITY for me to order the kremas latte and they gave it to me in a 4oz styrofoam cup for 6.99. 4oz is not a latte! It’s a shot or cordadito!

The Haitian bread was rock hard and we asked the girl if it was fresh; she claimed it was made that morning but it was FAR from fresh. It was not under the heating lamp and just hanging around against the wall. It was “buy one get one free” obviously because they wanted to get rid of it.

Last but not least, the baked pate was hard also and I couldn’t finish it. I did not enjoy the AKSan at all and I was there for over an hour of my time to be upset like this.

My sister drove me and my kids over to their competitor “Family Bakery” (a staple in north Miami on 119th nw 7th ave) for akasan and FRESH Haitian bread. I had to donate the bread and akasan I ordered.

You guys need to do better.. I am extremely upset and this...