Pizza Hut — Restaurant in North Miami

Terrible SERVICE! I ordered online so I used both my accrued points and cash because I ordered more food. I used my points and ordered pizza and wings well done. The driver showed up and and only had wings, I advised him that some one had called & verified the order. He the stated that I can take the wings or leave it.... Because he won't be returning.

I asked him ( the Driver: Jean) to contact the store and he refused to do so, he told me to call the store myself.

I then advised him the order was wrong he then wen to his car put the bag in the passenger seat got into his driver seat and drove away. I've been called the store to advise of the incident and spoke with someone named Tiffany, she advised that she only saw the wings and it was my fault that the order was not placed. I advised her that a representative called me and verify the order, and they actually called because they did not have the rub / seasoning that I wanted on the wings and ask me what else did I want. Tiffany / talk to me the entire conversation and advised me that she will not replace my order, she been stated that it was again my fault. I advised her that my charge my card was charged and when was my money going to return, she yelled out you will have to wait for it for 3 to 5 business days. then she hung up the phone on me I called the store back seven times and she continuously hung up the phone and when she didn't hang up she put me on hold, and then hung up the phone. I am utterly disgusted with Pizza hut I spend way too much money with your organization to be treated as such. I was advised that the store manager's name is Greta no one would put her on the phone, they advised constantly that she was not there and I am angered at the amount of money that I spend with your company and to be disrespected and treated this way. I will post it on every single forum and it advise EVERYONE that I know that your organization does not respect customers. This is not the first time that this issue has happened I've ordered pizza twice in April and the same thing occurred, which resulted in me still paying for it and having to go to the store to pick it up. I WILL NEVER ORDER FROM YOUR ORGANIZATION EVER AGAIN, AND FOR MY CORPORATE EVENTS THAT MY JOB SPONSORS I WILL ADVISE THEM AS WELL TO NEVER ORDER FROM YOUR ORGANIZATION. SO ON TOP OF MY CARD BEING CHARGED, I STILL HAVE NO FOOD. THIS WILL GO ON EVERY SINGLE SOCIAL...

Eating my pizza I did a half pepperoni half Bacon and onion and I was saying to myself it tastes weird. Low and behold As I pulled the cheese off to see so many pieces of raw bacon. I called the store and to my avail the manager didn’t come To the phone I had to ask for her I can hear her in the back ground as she is coming to the phone who want me who want me. She comes on the phone and say YEAH poor customer service. I’m telling her about the raw bacon and she begins to tell me it’s nothing they can do because the pizza is cooked at a certain degree. Young lady the back was under cheese and now I have the taste of raw bacon in my mouth. I was talking to my husband in the back using profanity asking him what was funny about eat raw bacon an sister girl had the unmitigated gall to say who’s laughing and why are you cursing. She ended up giving a $10 credit but will still reach out to corporate For the unprofessionalism of the manager(MEME). This was the first time in a long time going there and the last time. The attached pics are of...

I’ve ordered from Pizza Hut all the time and it was my first time using this store. They canceled my order without telling me. I noticed 3 missed calls from a known number and when I call it’s them saying that since I didn’t answer the third call they canceled my order. I have order from Pizza Hut, domino’s, and papa johns and never have a had an order canceled because I didn’t answer the call because they need to confirm my address. I ordered online and put the address that I’ve always used without any issue at all. That’s total bs they just don’t want to work so they call and when you don’t answer they cancel your order to not do the delivery. Supposedly the person I was talking to astin or Austin is the manager he is very rude and has no professionalism at all. When I asked to speak with a supervisor he said they weren’t available and then gave me a false corporate number. I guess he forgets google exists and I’m currently now on hold waiting for a representative to put a complaint. Do not order...