Top 100 Shangri-La — Restaurant in Northborough

The food was decent, but the service left a lot to be desired. We ordered the large quart of Sweet & Sour Soup, as listed on the menu, but were served just a single bowl. When we asked about it, the woman taking our order responded rudely and told us the quart size is only available for takeout—something not mentioned anywhere on the menu.

We politely asked if she could give us the soup in a to-go container along with a couple of bowls so we could serve it ourselves, but she refused. Instead, she left the soup off to the side where we could see it, but never brought it to us during the entire meal. It felt deliberately passive-aggressive.

After we received our food, she never returned to the table to ask how things were or if we needed anything else. There were four of us, and she gave us only a tiny portion of duck sauce—barely enough for one person. When I tried to wave her down for more or to request anything else, she completely ignored us.

What made it worse is that we were the only customers in the restaurant at the time, so it’s not like she was overwhelmed or too busy. The lack of basic courtesy and attention was baffling.

We ordered the Pu Pu Platter for two and the House Fried Rice—both were okay—but the entire experience was overshadowed by poor service and an unwelcoming attitude. I don’t usually leave negative reviews, but this one felt necessary. A little kindness and professionalism would have made a...

In the Kunlun mountains there is a legend of a mythical utopia, a heaven on earth. Here the inhabitants live hundreds of years, with little to no signs of aging. While many have searched in vain in the Tibetan mountains for this primordial paradise, I propose that they have been looking in the wrong place.

Enter Northborough, Massachusetts. Nestled in this quiet little New England town is a hidden gem with the namesake of the legendary Himalayan Eden: Shangri-La. Living up to it's moniker, Shangri-La serves some of the most heavenly food this side of the stratosphere, sure to tantalize your taste buds and nourish your soul.

Living in Boston's Chinatown, I still trek through the perilous traffic laden I-90 to indulge in the Chinese cuisine that Shangri-La has to offer. After I have eaten my fill and journied home, I will lay in bed and reminisce about the juicy, succulent beef teriyaki skewers, the crunchy, flaky, rich crab rangoons, and the refreshing chicken lettuce wraps. As I slowly drift out of consciousness and into my food induced coma, I can only hope that I will dream about the party of flavors that have graced my mouth earlier that day. These nightly dreams tide me over until I once again make the pilgrimage to the mecca of mouthwatering meals.

Thank...

I was at Ace Hardware and noticed Shangri-La was open again, and decided to try them out. I just moved to the area and they have been closed since the Covid thing started. We ordered the General Tso's combination, (extra spicy), crab rangoons, large beef lomein, egg roll, and chicken fingers. All I can say is Wow! The quantity of food was generous, it was warm, and delicious. My General Tso's was extra spicy per my request, and the heat was perfect compared to other places that claim they make spicy but just covered in sweet sauce. The eggroll was perfectly crispy and the chicken fingers were well done just as we asked. I have never had crab rangoons so stuffed with filling, I am very impressed with this place. They are taking safety very seriously and have a new wall with money/credit card slot, and a plexiglass box with doors for getting your food, like you would see in a bank for passing money. Very well done, and the food was delicious. They just earned a new...