Greenwood Grill — Restaurant in Northfield Township

Met the owner at a party and decided to give it a try. Website is very out of date and we were unable to order online.. So I drove over with my moms order from the online menu. When I arrived there were 3 booths full and a gentleman outside on the patio. Not too busy but being run by a VERY nice lady, when I tried to place my order in was told that item was not available as it was the lunch menu and after 3pm the restaurant changed to strictly Mexican food only, my mom doesn't care for Mexican and was disappointed she could not get the sandwich she wanted. But I ordered her a quesadilla and I ordered tacos. The poor waitress was working all alone and the computer system was not working, so under a lot of stress She kept her cool and was very sweet and helpful. Got the food home, was a little disappointed that there was no hot sauce or salsa but will no better for next time The food was very good and I will go early to get my mom what she really wanted in the 1st place . Warning...online is incorrect and misrepresents availablity .. you must go to see what food they actually have. I got the last tamale which was yummy but needed hot sauce .. will try again maybe for breakfast at least before 3pm to get the sandwich my mom...

Loved the omelet and pancakes (at first)! Second and third time around the taste was completely different. It's hit or miss here. The young gentleman was very attentive to us and staff is allergy friendly. Unfortunately, i had to drop my rating on this place as the owner recently argued with my mom when she was choking on a spicy taco (she can't tolerate spice) and all the lady firmly said is "it's not hot!" when in fact it had my mom in tears. The owner then passive aggressively took her plate of tacos she couldn't eat and threw it to the side, walked away from us, and didn't try to accommodate her with another dish. My mom was ignored the rest of the time. She sat there hungry and watched me eat my food. That's not right. The behavior was uncalled for and unprofessional. This used to be my go-to place. It's changed. Won't be returning here.

Also, I was charged $3 for ham toppings in my omelet.. I only received 3 mini cube pieces of that ham. The charge on my bill is unreasonable for the amount that i received.

Con: One of the cooks now refuses customers' order requests to make any breakfast items after 230pm. It's very unusual to turn away business/ customers. FYI the all-day breakfast chef is supposedly only...

I have lived in Glenview for many, many years and always heard great things about Greenwood Grill. Unfortunately, I was extremely disappointed with the experience that I have encountered with Greenwood Grill this Sunday, May 14th, 2023 on Mother's Day. My family and I have ordered three items: avocado toast, veggie omelet and turkey club sandwich for a take-out. I picked up the items and when I arrived at home, it was noticed that each item was missing ingredients, i.e. avocado, medium cooked eggs, toast, etc. I went back to the Greenwood Grill and asked to talk to the manager to let them know what happened, but they didn't take any accountability for their actions nor apologized for any inconvenience caused. The manager was very unprofessional and didn't care at all. It felt like they were doing me a favor when I paid for the food and had to drive twice to their location on Mother's Day for their mistake. Ultimately, I ended up asking for a refund for entire meal and ended up going elsewhere for Mother's Day food. Extremely disappointed with the service and especially with the managerial staff. I don't know what happened but this place used to be fantastic. I will not be going to this...