Sabatino's Trattoria — Restaurant in Norton

Everything on the menu is unavailable. Don’t come here expecting to eat. They don’t have tomatoes for salad, they don’t have gluten free pasta. The bread they serve the table is cold and stale and crumbly. Place is dead on a Saturday night. Disappointed to say the least. The waitress swindled me into ordering a side thinking my meal came with a side to find out my meal was $24 plus $7 for a side. This is a ridiculous price. The chicken was disgusting. It had no flavor. Rubber like. My husband ordered chicken parm and was served veal. SHOCKING. Terrible service took over 45 minutes for food and left with empty wine glasses the entire time. Why list tomatoes and gluten free pasta on your menu if you don’t offer them ?? I was told they only have tomatoes in the summer ? Glad we paid $117 to leave hungry. Over priced. Poor service. Terrible flavor. Dead empty restaurant on a Saturday night. Do yourself a favor and avoid it all costs. How an Italian restaurant can’t even serve fresh warm bread when you buy it a grocery store for $4 is beyond me. They are not kid friendly either. No changing table, zero kids menu, no French fries, any simple accommodating family items. Yet they say they are a family restaurant. YIKES not a place for a family dinner like their website advertises...

The food is deliciously and plentiful. The atmosphere is loud and raucous, don't expect to go here for a quiet romantic dinner on the weekend but you'll eat well.

We were very disappointed this weekend however because we specifically asked to be seated for a particular waiter (Rocco!) who's service is excellent along with being entertaining. We waited 45 minutes before being seated and then a completely different waiter than we requested appeared at our table. The service was erratic,promised bread and hummus had to be requested twice, same with drink orders... we felt largely ignored and to top it off, there was OUR waiter at the very next table with 6 people laughing hysterically having a great time with him and no doubt enjoying great service.

So while the food was great, food at a restaurant is just that... food. It's the service of the wait staff that really makes a restaurant in my opinion. We will try it again and request our waiter again but if we get another one like the gal we got we decided that we would just finish our cocktails and go somewhere...

I'm only giving 3 stars,not because the quality of food,but because the service and the time it took to get our food.We had 7 pm reservation for 4 people and did not leave till 9:40..It was not because we were sitting chatting,and sipping after dinner drinks!!! It took over an hr just to get the food and never once did our server acknowledge that we were waiting for such a long time.The restaurant was not busy ,nor the bar. I have eaten here once before,and the food was very good then,as it was last night also. However, I don't think I will be going back.There are many great Italian restaurants in our area,with much...