Shanghai Gourmet — Restaurant in Norwalk

The food was great and so was the service, my main issue was the atmosphere, there wasn't a lot inside and didn't feel as welcoming compared to other restaurants I've seen and been to. The price is a bit steep but the quality makes up for it. Wouldn't recommend going there by yourself, bring a friend especially if your dining in. If your taking out, avoid common times for lunch in dinner, once had my food delayed 10 minutes. Also, there aren't a lot of seats partly due to lack of space, so if you want to hold a party, don't even bother trying to done in, just get take out and it shouldn't take too long for them to get the order prepared unless it's 1-1:30 or 6-7, those are the common times for delay from what I've experienced. If your wondering how much you can expect to spend, it should be around 12-18 dollars per person I would say. Look at their menu and prices online if your concerned. Overall, good place, great food, nice staff, can do better...

The first time we came it was a cold winter's night and they were having trouble with their heating, so it wasn't a great experience and we left early. However, the food was good, so I decided to give it another chance, and went back alone recently to try their lunch specials. I went for lunch twice and it was an excellent experience which lived up to their ratings.The portions are large and are a good example of the style of chinese cooking. The first time I ordered the hot and sour soup which was too spicy even for me and I couldn't finish it. I'm sure they can make it with much less spice. All in all a good experience. By the way the young lady who greeted me and also served me is very nice and made each visit pleasant. The place is small, but they handle customers well and I was out in a reasonable time even though they did fill up halfway through lunch..a good spot for a...

THINK TWICE before spending here.

Not exactly sure why, especially being a minority-owned business itself, but this establishment made me feel so bad, embarrassed, and with an overall bad taste in mouth. I ordered PLATTERS of food with them ($200+), and this day was no different. Previous times including the last order, I use my card over the phone. This time, however, I came to use my card and the said I needed ID. This was never the case before then she tried to make up a false story, which at that point I was over, and I just took the food and left. It also wasn’t as good as previous times and missing some items.

We should treat everyone equally and also maintain standards across the board, especially food quality. I would stay far away...