Dave's Ice Cream at Pearl City — Restaurant in Oʻahu

Well first impressions are everything and being my first time here I asked if I could sample before making my decision on some ice cream- I like mixing flavors in one cone. The guy (I'm guessing the owner) taught about it for a few seconds and then said yes -strange I thought. I sampled 2 flavors from the first bin near the door. I then move to the other bin and saw another 2 flavors I wanted to try. When I asked that time he replied "sample again?". I said yes, I haven't been here before and would like to try your ice cream. He then started saying that only 2 samples are allowed- no sign was posted anywhere. He reluctantly gave me the sample but made a point to say no more. I ended up getting the last 2 flavors I sampled. I won't be coming back to this shop though. First ice cream shop I ever heard of that give only 2 samples but have about 20 flavors behind the counter. If they want to stick to that logic for sampling, then they should have a satisfaction guarantee or...

Today my daughters and I ordered ice cream to go since it was pouring rain. (2 2scoop, 1 small one). We were eating it on tghe way home when my daughter half way through found a ROACH in her choc mac nut!! We all stopped eating, I had my husband turn around and took it back. When I spoke to the female owner (I believe owner), she offered to comp us with another 2 scoop ice cream. I said No! Why would I want to eat more ice cream that had roaches in it?! I asked for my money back and she said since there was a roach in only one, she would comp us for only one. I told her no because we all stopped eating after the roach came about. We argued in time I got most, not all, my money back. I just was soo disgusted. Health inspectors will be called! I took pictures of it all. She acted as if this was a norm. Beyond gross and never eating Dave's Ice Cream again. Just happened...

Dave's green tea is my favorite, but it's better to just buy a carton from the store. This place is just very basic. There was no one in the shop when we walked in. The owner got up from her chair, served us then, and then sat back down to watch her device. The tables we sat at were sticky and had sprinkles. I wish the place was cleaner, especially for how much down time the owner had. The K-cup coffee selection still had a holiday blend and it's July! I'm also grossed out by an earlier review that posted a photo of acockroach found in...