Subway — Restaurant in Oak Park

We moved to Oak Park from Westlake about six months ago and we visited this Subway on various occasions with different quality of food and service, but lately the service in this place is horrible. About two weeks ago we stopped by 20 mins before closing time and ordered 'meatball' sandwich and the young guy said he didn't have anymore, then what about 'turkey and ham"?, I asked, His answer: "everything is in the back already, you will have to wait 10 mins for me to get things ready". What?! 20 mins before closing time?! Then I look around and all the chairs were already up in the tables and group of 4 or 5 guys were eating chips and drinking soda obviously waiting for him to get out of there. Blahh, I blamed it on his youth. Last week, I went there after picking up my kid from school and ordered 3 sandwiches, bottled sodas and chips. When I got home one sandwich was missing and they put the ice cold sodas inside the same bag with the hot sandwiches (I was dealing with two very hungry and tired 3 and 6 year old boys and didn't check before leaving) . This week, I stopped by again and ordered a Tuna footlong and a footlong Meatball, do you want to guess how many meatballs were in the sandwich? 3, yes only three meatballs in a footlong, immediately called the store and the lady that answer the phone, "Elizabeth" who was the same person who prepared and charged me for the meal, told me that she had asked the other employee to put more meatballs in the microwave and thought he had finished the sandwich. Hello?!!! she prepared both sandwiches and finished my transaction, how could she have forgotten about it?!! So after three strikes we decided no more Subway in Oak Park for us. It is a shame that the owners or managers don't take charge of the situation here and, since there aren't many places to eat out in this small city, they will keep having business. Well, not with our family. Never again will we set a foot...

I have never been told I cannot add whatever I want at a Subway and just take the sandwich as is. I was told by a guy, who looked extremely miserable and gave off a horrible vibe as soon as I walked thru the door, that I could not add other vegetables unless it was a build your own. Me asking to add something else is a clear indication I'm trying to build my own. I don't know if it's a new policy but I'm going to avoid this subway on my lunch time from now on, could not enjoy the bland sandwich...

I always get subway in my hometown always so use to the friendly service. Decided to stop by at this location from the start nobody acknowledged us but this one guy ANTONIO just stares at you doesn’t smile or anything. I asked for a turkey italiano he said they don’t have that but they do. Whatever I’ll order something else once we were done ordering we sit down to eat he’s just staring at us Very rude. Will never stop...