My son is autistic an I always shop at this subway an my sons sub is always $5.65 because he gets a blt but only white bread an bacon the gentleman man tried to charge my husband 7$ almost one day so he gave him the 6.00$ then I returned because he should know we are there atleast 4x a week or more sometimes depending on how my child is feeling after chemotherapy but the gentleman a Spanish man started screaming in front of my child who has autism while he was on the phone with his girlfriend an refused to take my order because of that an then told me he was going to call the police to have me an my son trespassed I’m always in there he rang up the order wrong my husband tried to explain to him an started screaming in front of my autistic child that’s a no no an then I asked for his managers name an he said pricilla an that she was okay with whatever he was doing way unprofessional watch your cameras my son always is there always gets the same thing an he rang it up wrong he tried to charge me more for a blt just bread an bacon an then told me he was going to call the cops my son started having a nervous breakdown an crying he’s only 7 an special needs this place is ratchet an it just keeps getting...
Read moreThe rudest, most terrible customer service experience I’ve ever had! Specifically, there’s a man that works there and he is incredibly rude. Last time I went was morning of Tue. March 2nd. First he literally YELLED at me to take my debit card out of the machine faster, then he continued being aggressive and was clearly aggravated simply because I ordered a sub. I haven’t experienced this level of rude customer service, ever. I felt so uncomfortable and he was so upsetting to me that I left without my food, even though I had already paid for it. I was in the Army, I was a firefighter too, so I can tolerate difficult moments (shrug it off) but that guy was so bad I had to leave. Later that evening I was telling my spouse about what happened and they knew exactly who I was talking about because they also had a few unprofessional and aggressive experiences with...
Read moreCame in while it was raining. 2 people in front of me, and 3 people in back of me. Woman behind the counter grumbles "what do you want?" After I ordered 1 sandwich, she waves off to the customer behind me. I quickly raise two fingers to say I was ordering a second, and she looks at me dumbfounded that I was ordering a second sandwich before puffing out a "HOW MANY YOU WANT?". I had said "oh, just the 2. No worries!" I get my innards, try to scan my app and another worker tries to yell at me for not paying with card, to only ask for assistance to get the barcode scanner operational. "SHES USING THE APP?" The other woman who was asked to help was very polite in confirming the amount paid, and asked if I wanted to use the card on file, which I agreed. I then finally pick up the bag both sandwiches are...
Read more