Burger King — Restaurant in Oakland

On the drive thru menu, #11 was a grilled chicken sandwich. I ordered that with no tomato. When I received my receipt it said spicy crisp chicken, no tomato. I told the lady at the window I ordered a grilled chicken sandwich and immediately received attitude from her. She said that I should've ordered a #13. And I said that is not what the sign says outside. They argued again and I said I just want a grilled chicken sandwich please. Then I noticed she sat our cups on the ground and proceeded to fill them up from the tea container that was on the ground. Yes, on the GROUND! And her butt crack was showing the entire time she was walking around. They did finally give me a grilled chicken sandwich, but threw the bag in my hands and said nothing. No sorry for the issue, I will have someone check the sign outside, I am sorry for the mix-up...NOTHING!!! I get the sandwich home and there is a tomato on it, it is burned and dry and it is disgusting. Your employees at this restaurant have NO respect for their customers and their appearance is appalling. This is a brand new store in Oakland and I expected the same service the rest of the town has. Very...

Well after a failed attempt to order the BK Spicy Chicken Sandwich here is the outcome. First must say the staff was super friendly. Fries were piping hot and delicious. Missing a bit of salt but overall nice flavor. Now you the self acclaimed Spicy Chicken Sandwich. It looked good at first glance and even opened up it wasn't a bad look. First bite had a strange slightly sweet undertone. Could have been the mayo or bun but not sure. The chicken was tender and the breading wasn't horrible. The sauce the breast was dipped in was likely the downer of the whole sandwich. It was a very mild sauce almost no flavor except a slight butter undertone. It was not designed for people who enjoy a kick of heat. Think the regular option may have been a better choice. Didn't do the deluxe version and that too may have been better to add the freshness of a tomato and some lettuce. In the Chicken Sandwich wars have to say this is one of my least favorite version. I had great expectations based on initial fanfare. For sure better than their original BK processed Chicken option. Not likely to try again except to see if...

i wated at speaker for few mins no response , i pulled around, no one at first window, second window lady and i quote says this "What you couldnt wait on me to come on the speaker" i stated to her the aforementioned so then she , "what you want" i said 6 tacos she said thats gonna talk a while i said im the customer here how do you ask me i couldnt wait on you i said this is bs she just stared then i pulled out approx 5k in cash she said oh you flashin money while closing the window in my face while all this is going on my only living family member with leukemia is suffering the stress anxiety as well as the heat so we leave ... im 43 they are 73 neither of us have ever been treated like this anywhere ive been to over half the states on the us they have as well as well as world wide .. i have went there few times before all was fine this...