KFC — Restaurant in Oakland

I wish I could give them a ZERO. But this used to be the kfc I would go to. The last 2 times I went there was this young girl with blue eyes manning the drive thru window. She has MAJOR attitude! The first time I cholked it off as a bad day, but yesterday was the finally straw!

First I waited by the speaker for about 3 mins. Saw that the 2 cars had cleared ahead of me so I kept saying "hello"... no response. After another 2 mins I rolled up to the window(thinking their speaker was broken). The same young lady kept passing me by. Her coworker joked with her as to why she always has a mad face and that she should smile. The young lady then still ignored me even though we made eye contact, so I said "hello". She came to to window and said "yeah." I said "Is your speaker not working? Because I think it's out." She responded "I don't know." Rolled her eyes and walked away. I said out loud " ohhh wow!... I was trying to order but eff it, I'm going to another one!" Then drove to the one on 38th ave where I got great service!

I'm my way there, I called and asked to speak with a manager. I spoke with Carmen (if I'm remembering right) and she clearly knew who I was referring too and said she will "talk" to her... I explained that they lost me as a customer forever. She did appoligize, but they should get that young lady some customer...

I just went to KFC / AW root beer restaurant on 73rd & International Blvd Oakland CA the service was fairly but the person helping me on my order for 7 pieces of chicken and mashed potatoes and gravy and 4 biscuits and coleslaw and Mac cheese and for a friend that took me there I got him what he order Mac cheese and hotdogs,but after I pay my order the young never order the second order of Mac cheese and hotdogs I had to pay again but both orders should of been put together on separately for which I had to pay again ,if these lady get s job to service customer to buy they should be able to serve them correctly then if I didn't look in the paper bag I would never known that the second order wasn't in the bag and I had to ask forks napkins but over with my coupon it should of been clear on two orders not one,thats why I goes to the KFC on MacArthur Blvd/ fruitvale area there are better service than 73rd/International...

The paying customer restroom was horrible. When the staff was told of the condition, the response was that they are always like that. One employee did go clean it up. I did see several non-patrons use the restroom so that may explain the condition. Food stale, potatoes were nuclear hot. Beverage mix not correct. Completely out of Sobe. Chicken tenders under the heat lamp too long and therefore chewy. Kitchen was having too much fun in the back and by the taste of the food, no cooking. A delivery order was messed up at the time we were there and they tried to figure out what to do. During the placement of our order, the cashier made a mistake. It took three people to figure out what to do. The entire time they were teasing the cashier how she would be in trouble with the supervisor (who apparently was walking in as we were...