The food at this place is alright but the points I list below is totally detracting this place from being worth going: The biggest problem of this place is the service. For all-you-can-eat we had to order stuff all the time but this place is apparently understaffed and we had to wait minutes after finishing all the food on our table to get a server. In this case I really recommend this place to get an online order system that customers can directly put things in.
This place is dishonest. They tiered the menu and as you pay for what tier of food you order and you stay with that menu. However, if you accidentally ordered one item from the menu on an upper tier, they will NOT inform you of that and charge you the rates of the upper tier. This was exactly what happened to us. We ordered the premium menu but accidentally ordered one item from the supreme menu, and our bill automatically hopped up 20 dollars for each of the four of us! They tried to rationalize this by offering an option to pay for the supreme item we ordered but they price single orders ludicrously high so it is not an option. This is a dishonest act against consumers, as we must be informed and consent to any upgrade that we are getting. On the other hand, if we were actually doing the upgrade, we would have ordered other items that belong to the supreme menu. Immediately after that meal, I wrote to the restaurant and have not since heard from them. I feel extremely indignant and am spending (and wasting) 10 minutes of my life to write this review and share our experience toward all potential customers.
The neighborhood is unsafe. The parking lot of this place is small and quickly fills up so you will likely park on the street. You will be immediately impressed by the glass shards on the ground that indicate constant window smashing. I unfortunately took the odds and had a broken window to fix. If you do want to come to this place, please find yourself a safe...
Read moreWell, partner, let me tell y'all 'bout this hidden gem called Ohgane Korean BBQ in Oakland, California. First off, this place is like lookin' for a needle in a haystack, 'cause the entrance ain't on the street side. You gotta play hide and seek with that door, but trust me, it's worth the hunt.
Now, when it comes to parkin', they got it locked down like Fort Knox, complete with a security guard watchin' over your precious steaks. No need to fret 'bout your ride, amigo.
I reckoned I'd be waitin' for ages on a Saturday night, but they got this nifty check-in system that shoots you a text message when your table's ready. Now, that's what I call smokin' efficiency.
Now, the grub, for just 44 bucks a head, it's a downright steal. The brisket, let me tell ya, it's sliced thinner than a rattlesnake's fang, makin' it easier than pie to grill up to perfection.
The pork belly? Oh, my stars and garters! They got more seasonin' choices than a cowpoke's got boots, and it's melt-in-your-mouth tender.
That bulgogi, too, it's sliced as thin as the last straw in a tumbleweed, makin' it a breeze to cook up.
But here's the kicker, partner – the sides. From cheesy corn to French fries in a Korean BBQ joint, well, that's like findin' a unicorn in a rodeo. They sure know how to keep you on your toes.
Now, when it comes to service, they're quicker than a hiccup. They're at your table faster than a jackrabbit on a hot skillet, bringin' your orders in a jiffy.
And let's not forget the drinkin' options – Korean beer and soju, it's like they're sayin', "Y'all just relax and enjoy the ride."
The place itself, it's big as a prairie, so you won't be squished like a sardine in a can.
Now, let me leave you with this one, partner: you'll be smellin' like BBQ for weeks after hittin' up Ohgane Korean BBQ, and trust me, that's a good...
Read moreDecided to takes my boyfriends daughter and the rest of the family here for her high school graduation because she really likes Korean BBQ. It was a Saturday afternoon and the wait wasn’t too bad. The restaurant is really nicely decorated and pretty clean. We were seated, and a pitcher of ice water was promptly brought to the table. So far so good, but here is where my issues begin. We were seated for about 15 minutes and no one had bothered to see if we wanted anything to drink other than the water, or even take our food orders. It wasn’t until the graduate just happened to notice a button on the corner of the table that said CALL. We pushed it and heard a ringtone go off signaling for someone to come to the table. No one came after about 10mins. Finally got someone to come to the table, but only after waiving a waiter down that was passing by. I asked him if he could explain the menu because the pricing wasn’t very clear to me. After he reluctantly explained it, we made our order. We ordered the all you can eat meal. 5 items. There were only 3 of us because 2 others that were with us left due to the wait to take our order. We cooked our food at the table and ate it. All was well until we paid the check. Paid 89.00 bucks to be told that we weren’t able to take our little bit of leftovers we had home. Waiter told me I would have to pay an additional $35.00 to have it packed up and taken home. He said they don’t pack up leftovers from the all you can eat meal because it’s all you can eat. I don’t understand that logic. I’m giving 2 stars for nice decor and being clean, but the wait and service with an attitude just isnt my cup of tea. I definitely won’t be back nor would I recommend it to...
Read more