Frankie G's Bar & Grill — Restaurant in Oakville

This was the absolute worst dining experience I have ever witnessed. We arrived at 9:20pm with a party of 10 after attending an event at the local park. We made sure to call ahead and not catch the staff off guard with a large group so late in the evening. After arriving the hostess immediately rolled her eyes as if we were an inconvenience. We were seated and our waiter was less than friendly. We had a few questions about the menu and were given an attitude with every answer. After waiting longer than other tables and eating our mediocre dinner we waited for over 30 minutes for our checks. The Waiter responded "check machine is broke we're working on it" nothing more. We waitied another 15 minutes and walk up to the counter where the on duty manager says "well I've got to write down all your credit information and I'll run it when it's fixed, it's not ideal but sorry." There were 5 credit cards from our table. None of us felt comfortable with this. At this point it has been an hour, no apologies or sympathy to the situation. Our waiter who is standing at the counter storms off slams the kitchen door and screams F* this I have S* to do. The manager didn't even off a simple I'm sorry. So now this manager who has a terrible attitude has our bank information sitting on receipts because "that's his only option...." no apology, discount, reassurance or concern of safety with our banking information.

NONE OF THE OTHER RESTAURANTS IN THIS CHAIN WOULD HAVE REACTED THE WAY THE STAFF DID TONIGHT....

The Oakville Burger is on the menu as a burger, bacon, and soft cheddar. I am guessing the word cheese is what they are going for. It looked like uncooked pumpkin pie filling, had much the same consistency, and tasted so much worse. The twist was it appeared as if it was super glue stuck to the burger. It was absolutely disgusting. I removed the bun and used a fork and extra napkins to wipe it off my burger and the bacon. My wife tasted the 'soft cheddar'. Her reaction was the same.

I explained it to the waitress. I asked her what this orange stuff was. She whipped out "soft cheddar" so quickly that it stuck with me. I said I have eaten cheddar cheese all my life. I have never before seen orange cheddar, nor has it had such a taste killing consistency. She said that she would take it off my bill. She did so.

The manager came by and I retold my experience. She offered that she had never before eaten it. I suggested that she try some. I suggested using a nice slice of real medium cheddar cheese in the future.

I had my appetite gone by then. I had been in the restaurant several times and like the food. I cannot give positive feedback on that disgusting Oakville Burger. Save your money and experience. Try...

Ugh. I hate doing this. But the community demands my culinary acumen....

I don't think I've ever been grossed out enough to leave a review this low.

Let's start with the burger. They put some kinda basement dank, soft foamy cheddar on it, not just on it - sorta fused to the patty, like it had been there so long they formed a bond. I had to wrestle with the cheese just to get it off to take a bite. I lost.

Then there were the wings. I didn’t know wings could taste like nothing, but they managed to turn them into the culinary equivalent of white noise.

The onion rings.... Oh, no. They served me a battered half-onion, like someone thought slicing it was too much effort. It’s like they wanted to create a new kind of food failure.

Fries were okay. Chicken strips were fine. Nothing to write home about.

Server / service was better than average. Good even.

Prices were on the upper end of fair.

Atmosphere was pleasant enough. Kid friendly.

Decent parking for a Friday night (not surprised)

All in all, Frankie G’s is the perfect place if you're in the mood for gross cheese, want to be slightly disappointed and/or somewhat confused.

Mayne just go...