Eric's Hand Tossed Pizza & Subs — Restaurant in Oconomowoc

Besides their pizza and garlic cheese bread being excellent, I am truly impressed with their service. The order was delivered sooner than expected. When the driver showed up, younger guy silver honda, I noticed a discrepancy on my bill. He stated he would correct it when he got back. He called me when he got back to explain that he wasn't able to correct it tonight, but he would in the morning. This afternoon he went out of this way to drive back to our house to hand deliver an envelope with cash for the difference owed. I am truly impressed with how this was handled and how well everything was communicated. Most people wouldn't take the time of day to correct an issue like this these days. Thank you for caring about your customers and going above and beyond. I'll definitely be back for more pizza and recommend you to everyone i know...

My friend bought a thin crust pizza and it was delicious!! made me want more! A few days later I decided to bring one home to my family. The service is poor. They do not seem happy to be there. I called in a order, arrived at the time stated to pick it up. I paid and while paying I was told it was coming out of the oven. I said great and left a tip. I sat, and sat, and sat. I was keeping my eye on a box I saw sitting there for the last 15 minutes. Right when I was going to get up to say something, they grabbed the box that was sitting there for the last 15 min and gave it to me. I didn't feel like waiting another half an hour for a pizza, so I left. Very disappointed. I brought home a cold pizza to my family. I called to let them know I was upset. Nothing but an apology that didn't seem like they cared to try to keep this first...

We were disappointed, I had saw other amazing reviews so we thought we would try it. The breadsticks were burnt black on the bottom and on the edges and we ended up throwing them out. The boneless wings were good but the wrong favor we ordered honey BBQ and these were not. The cheesy garlic bread was wonderful and everyone wanted more. The pizza was alright we got a large sausage, pepperoni, mushroom, onion, and bacon. The hand tossed crust was burnt around the outside but It seemed a bit undercooked in the middle the favor was ok, but probably not a place I would return to. The couple of tables inside were dirty from previous diners and there were napkins...