Maxwell's Drive-thru & Pizzeria — Restaurant in Ohio

I love the food here so much, that’s why I give it the three stars. However, every time I order something is off. Sometimes I order in store and others it’s through door dash. My last 4 orders have been incorrect, and I’m tired of it. 1st there was no dressing with my southwest salad. Next I asked for the ranch on my buffalo chicken wrap to be on the side, it was not. 3rd time.... the ranch is again on the wrap, but hey this time they gave me a ranch on the side too. I put it on the side because I don’t like too much ranch, but also because I save half of the wrap for the next days lunch and it gets soggy with the dressing on it. 4th time, I’m done. Now I have the wrong dressing for the salad. Idk what it is, but it’s not the normal dressing to come with the southwest salad. It tasted like a watered down French.

Please please please, just have someone double check your carryout orders. I’m so tired of getting home or opening my delivery and things being messed up. I love your food. I know I’ll give you another chance, but I’m very close to my final nerve. I’m tired of dry salads and...

Line was forever. I was severely dehydrated but it hung out to me about the 10 minutes later I said I need a water please really cool when that soon as possible and thinking she hand it to me when I give you the cash she made me wait even after I give you the cash and still didn't hand it to me until when the bill was 1004 and I gave her 20 and I was looking for were sent that you could have handed me that the water I really needed it but that's all I mean in this heat Please be aware that that there's some people that can't sit in that long of a line in the Heat and that you know that's all now I know better than to go through there when it's hot maybe off your...

Food was great, service was not. Although they are open for dine in I do not suggest it. Dinning area tables were dirty. No one greeted us as we walked in. Once our food was ready one of our items was missing. Their response was “I don’t know what happened to your calzone” and walked away. 15 minutes later someone returned with a new calzone and said “sorry about that”. We over heard the workers talking about how the calzone was sent out with a delivery order but they never gave an explanation to us or offered a discount. Only workers seen were teenagers who didn’t seem to be taking their job seriously and nothing about this experience was...