McDonald's — Restaurant in Ohio

Waited in line almost 32 minutes!! Got my mother breakfast, pancakes and sausage. STONE COLD!!! The same for my burrito and egg McMuffin. You would think since there is NO indoor service THEY COULD AT LEAST GIVE YOU HOT FOOD. Saturday 8/7/21 9:23 a.m.. just went to McDonald's to get a big breakfast. I think I am done going to this place I'm going to take the one star away and give you a zero star out of five. You would think of not having in dining that the fast food restaurant would be faster. There was four cars in front of me and it took me almost 15 minutes in line to get my order and food. But I can live with that I ordered a big breakfast with hotcakes. I asked for extra butter extra syrup and extra grape jelly. That is not hard to get that order correctly. When I took the breakfast to my 94-year-old mother there was no butter no syrup and one grape jelly. You should be ashamed of yourself McDonald's. So I can no longer recommend you to anybody if you don't care about your customers and the only thing open is a drive-thru. Omg also they did not put any sausage in my order. UNBELIEVABLE!!11/8/21. Decided to stop for dinner after basketball practice. Arrived at 8:15pm. There was 5 cars in front of me. I waited almost 30 minutes!!!! Ridiculous.after I ordered it was 17 minutes. I ordered 1/4 pounder, small fries, chicken nuggets. When I finally got to window I asked why so slow. Was told lady messed up her order.....So!!!! Have her park ahead and wait on others in line!!! Got my food had to send fries back....stone cold!! I should have checked my quarter pounder it was cold and I ordered bacon on it. Quess what....NO BACON. $10.77 ORDER YOU WOULD THINK THEY GET IT RIGHT ESPECIALLY ALL THE TIME THEY HAD WAITING IN...

I ordered my food through the McDonald's app so I can pick it up and be on my way. I ordered 20 minutes in advance before picking up my order because I knew they get busy at night when people are home and don't want to make meals and want something quick and easy. I got to McDonald's at 7:20 and waited 10 minutes and the curbside pickup because I was trying to get on the app. The app was having issues with me answering my information for curbside pickup so I went inside and told him what was going on that I've been out there for 10 minutes already trying to get on the phone to say I was there. By that time either the manager or the crew lead I couldn't tell because of the maturity level looked at me and said that my order has been sitting there for a half an hour and they had tossed it. I don't care if the order has been sitting there a half hour or not but I did not appreciate having an employee let alone a manager or team leader be disrespectful and I even told her oh well because she was mad that she had to go back and make another sandwich. The other issue I take with this establishment is that I stood there forever at the front counter before anyone even came up to ask if I needed help. This is why I don't go to that particular McDonald's at night because there's nothing but children...

6/17 6:54 Worst Service Ever!!! Manager George hung up on me when I called. I went through drive through order 4 apple pies the young lady put on screen 2 I corrected her said there’s two on screen she there’s. I said ok. I paid $5.98 told her keep the change got the pies from a nice young man looked in bag there was two I told I order 4 they were gonna give me 2 free I said no I’ll pay realizing I forgot my card I said I’ll b back which is only a 10 sec walk to get young man said no problem get come back here. I got drove around called George picked up I said hello is this is lady with that order the pies am here where did u want me to go. He said my lobby is locked I said the young man said Pull back up your gonna have to pull in lane I said that line is almost to beginning of drive way sir he hung up. I called back I said that was rude I never once raised my voice, cussed so why hang up because I thought you hung up I was still talking to you. You heard me talking to you. I said what customer do you know when you make a mistake offer and u wanna give them something free the customer still wants to pay for it and they never disrespected you. None!! George needs to retrained not all people are gonna...