Ok, I have read the reviews for the first time ever. I'm really saddened by the bad ones. I'm a loyal customer to Midwest Bakers Supply. I just want to say this store AND staff are both fantastic. I can remember being a new customer and feeling out of place a little but looking back i KNOW that it was because of my lack of knowledge of what I was needing, not knowing what questions to ask exactly. How can someone answer a question if you're not asking the right one. I can see both sides, however, feeling uncomfortable of asking a question about something you're not sure about in the first place hoping for a little insight from the seller and only getting a clear yes or no instead would seem a bit cold. But the question was answered. Help was given. Every time I walk in the store, I holler hello to the lovely ladies behind the counter and get a bright and cheery hello right back and usually a how are you, if they're not hopping like the store normally is when i'm there. I hope that everyone who has had a bad experience give them a second chance and start off kind and in a positive outlook when walking in. Maybe start with I'm not sure what to ask but this is what I'm doing and what would you suggest.. As far as a "discount" on their products- I'm certainly not trying to be rude or hate on anyone.. but put yourself in their shoes. How would you feel if someone walked into your store/bakery and asked you if you would take less for that cake or that product. Maybe then you won't be so offended by their answer to your request. They may not make their products but they put the work and effort into locating, ordering, covered shipping costs, found a place for them in the store, priced every one of them individually, put them in their inventory, put money into receipt paper, registers, register paper, ink, sacks, their own personal time and money into getting everything together in one place for you. As one of the little guys, i'll put my money into a little guy business before I spend my hard earned money online or in a big chain store. Anyhow, I hope everyone finds the products they're looking for at the price they're needing! Safe...
Read moreThis is an older building inside and out with no handicap parking at all. If you can park right in front of the store, the curb isn't that high but if you need any kind of ramp, there's not one anywhere that I saw. Luckily, I'm able to walk short distances so my boyfriend sat my wheelchair up in the sidewalk and I could step up the curb. Now, as far as supplies go, they have quite a bit for a small store. I recently started another business (an in home bakery) and found this place when I needed a few things asap and there are very few bakery supply stores around here. They have things like boxes, clam shells, cake decorating tools, some colorants, fillings, and things like that. I took pics of what I was looking for so I could compare prices. If this place carries what you're looking for, I can guarantee it will be cheaper than ordering online. The employees are nice and helpful and whew, I need help in this new venture! It's nice to be able to ask someone in person and have them show you instead of waiting on an email that has been passed around departments for a week. I would love to see them expand with more...
Read moreMidway cake store Good luck finding perishable items that aren't expired. I needed a white 5 lb tub of fondant...they were all expired on her shelf. I asked about it and she said "its still good tho...its just literally "best by.." the date...then said "if you don't want it.l, someone else will buy it...& has plenty of customers that dont care" in a snooty way. Well, I want to use fresh, non expired fondant. Is that too much to ask from a 'specialty' cake decorating store? Even if I decided to chance it and use it on my current cake order, but not use all of it, Id have some left over that just becomes more old, and less pliable and who knows if someone could get sick if used even later, if even useable at all. Waste of money. Also, If you wanna sell an outdated product, put it on clearance for those who may want or need that and who"dont care". Don't make them pay full price. Don't slap your customers in the face that way, they are spending good money there...show some hospitality. Oh, she was willing to sell me a 20 lb tub from the back tho. Nope. Stick with Amazon,...
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