Coca-Cola Southwest Beverages — Local services in Oklahoma City

We had a vending machine in my business for approximately 3 years. Never once recieved a commission check, they said it was due to low sales. When we called to have the machine put in, I was told no matter the sales a commission check would always be sent out. Tried changing the beverages several times and called numerous times and never recieved a call back from anyone. Asked to lease a machine and was told I would receive a call within 2 business days. Guess what? NO CALL!! Worst customer service, worst sales reps. I just called today to have my machine picked up. I am very disappointed from the service this...

Took 5 months to get a vending machine delivered, and it has sat empty for almost a month. Customer service is horrible, makes Wal-Mart look great. Now we are trying to get them to come get it because we have a Pepsi machine on the way and it's been 10 days and 4 phone calls, still nothing. Then today they say there's not even a request to come get it. There communication sucks, there customer service is the worst, sales reps don't answer or return calls (cough cough Wess Strictland), and the call center can't have it removed they just try to contact the sales rep. THEY HAVE LOST OUR BUSINESS, WE ARE...

The new company is the worst at customer service. I have had two syrup lines busted since last Wednesday and talked to them daily about sending a tech. They have told me they have escalated my calls multiple times yet 5 days later I am hearing from them that it could take up to 24 to 48 hours for someone to return my call. It's a shame that their customer care for large clients has gone down. Like they dont even care. We will probably end up canceling our contract with them at...