I did a mobile order today, I have done many orders here before and they have messes up and I have kept my mouth shut but today was just not sit right for me. I walk in a little after it says I should 12:45 ish arrive there are two females are right by the door taking one asked if I had a mobile order and the other left the building, behind the counter is a younger male making a sandwich for someone in line. I say thank you and leave once I make it back to work I realize both of our sandwiches are toasted first bad sign, then once we look at our sandwiches we realize what a mess up this truly is.. i have attached the receipt, they didn’t add cheese on my coworkers sandwich, they didn’t add salt, pepper or extra pickles .. and once again the biggest thing that upset me here is that they toasted it .. if it was my fault I get it but I specifically go out if my way to make sure it is not toasted. I called the store and she was very short and trying to place blame on me for choosing that option on the mobile order by accident. All I’m asking is they pay more attention to what they are doing…. My receipt...
Read moreOnly giving it two stars because my sandwich was decently made and it tasted like any other Subway sandwich, which was the best part of my experience here. The staff were rude, sloppy, and lacked common courtesy. While chopping my friend’s spicy Italian salad, got frustrated and commented, “they shouldn’t even allow this meat in a salad.” Throwing ingredients back into bins, and mumbling so we couldn’t hear what they were asking us.
The customer service is terrible, and even if you hate your job you should at least have the decency to treat your customers with respect. Especially because we were extremely pleasant, and didn’t mention any of their attitudes during our transaction. Would...
Read moreThis Subway is hands-down the worst I've ever visited. Not just the worst Subway, but the worst restaurant. I had to walk out mid-order because the employee "helping" me was so rude.
It's bad enough that they were missing key ingredients, but the lady with braids who was working there the afternoon of 2/28/23 is pure unbridled hostility, personified. That woman has the customer service skills of a cop and should not have any kind of interaction with the public.
There are a lot of fast food restaurants in the area, and any of them would be a better option than...
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