Palacana — Restaurant in Olathe

After today my husband and I won't be returning. Ordered my favorite Dorilocos. My request ALWAYS is to have the liquid toppings on the side as it is to tart for me. As I opened the bag AFTER leaving I didn't get my full servin of the Mexican nuts that is supposed to come with it. When taken TOGO the servin size of the nuts seem to be less. Yesterday it was a much lessor amount than even before. This has happened on more than one occasion but not quite like this. My guess is either the employee was upset that it took them extra time to put the liquid toppings in the plastic containers or that thats extra money for the use of them. Very disappointing. I even left tip money. My suggestion is to retrain your employees to accept small request with an...

I meant to give a more detailed review but I just didn't have time so I wanted to go ahead and give them five stars. We don't have places like this in Georgia everything's so clean and fresh I have yet to try one of their smoothies or juice drinks that I see on the menu I want to try them all because they sound so refreshing. I love ice cream but not all ice cream and they have the best strawberries and cream popsicles I've ever had I love them!! Can't wait to try a few other things on their menu They're usually open later than most places so that's very convenient because I'll eat ice cream in the middle of the night when I wake up in the morning for breakfast for lunch It doesn't matter and those popsicles are really really...

I've had high hopes since finding this place but was a little disappointed trying them out for the first time today.

I know they can improve and I hope they do. I ordered a juice and it was served at room temperature. I don't know who likes juice this way but it should be cold. I don't know if this is normally how they serve it but they need to find a way to make it cold without watering it down.

I also ordered a plain churro with no filling and the outside was a little over crisp and the inside was raw. You need to train your people to cut one open every now and then to test them and/or lower the temperature on your fryer so the middle cooks. I look forward to coming back for an...