Subway — Restaurant in Olivia

The service here could definitely be improved. Staff interactions felt abrupt and unfriendly, and there was little sense of urgency in preparing orders. We visited around lunchtime yesterday, and while it was understandably busy, the employees were moving very slowly and the location appeared to be severely short-staffed. Hoping for a better experience, we came earlier today to avoid the lunch rush, but it seemed they were focused on a catering order. We weren’t acknowledged for 5–10 minutes, and when someone finally addressed us, it was with a curt, “What do you want?” A little friendliness would go a long way—and ideally, both friendly and fast service would make this fast food experience more enjoyable.

To top it off, the soda machine dispensed drinks with black flakes in them. When I mentioned it, an employee told me it was just because the machine is old. That’s not reassuring from a cleanliness or...

I’ve had a few awkward experiences at this location—specifically with one employee who works the evening shift. Most recently, I walked in, greeted him with a “hi,” and got no response at all. He just looked at me and stayed on his phone. After I paid, I said “good night” and again, nothing.

What really makes things uncomfortable is how he reacts whenever my wife asks for extra mayo on her sandwich. The first time, he told her it was “just going to fall off,” and his body language made it clear he wasn’t happy about the request. Now, anytime we go and she asks for extra mayo—no matter what he’s doing—he visibly shakes his head in disapproval. It’s just weird and makes us feel judged over something so small.

To be fair, the morning staff is always friendly and professional—we’ve never had any issues with them. It’s just this one guy in the evening who consistently makes the...

Each time we order here we get sick. I requested them to not use latex gloves to prep the food and when I asked to confirm that they hadn't, the young boy that called from pushing a mop bucket, went to grab my order without washing hands and got rude with me when I told him to wash his hands. Plus he rudely started, we have to wear rubber gloves. It's the law. But for people with latex sensitivities this can...