I am in town working and just got off a 22 hour shift and Ordered a pizza saturday night 4/8/2017 got it over an hour late with no reciept either and STILL tipped. The chicken looked old like it was sitting for awhile and was also burnt into one big chunk as well as the pizza being cold and obviously old but i decided to ignore it and eat it because ive always liked Domino's better than the Hut. I woke up in the middle of the night puking all over my hotel room, I couldn't hold down anything not even water or juice I woke up repeatedly thru out the night puking up every little bit of water or juice I'd drink till I'd be wretching with nothing left to come up but still couldn't stop. I finally was able to stop vomiting around 9 in the morning and thankfully today was my day off so I slept literally ALL day trying to feel better and catch up on the sleep I missed. I finally woke up at 1030 at night still feeling very I'll and sick but no more vomiting. Dominoes was the only thing I had eaten for well over 22 hours because I had missed breakfast at the hotel before work. I Called (tonight at 1030-11 4/9/2017) domino's and asked for the manager he rudely said this is him so i started talking and before I could even finish my sentince about ordering the pizza last night he cut me off saying since it wasn't today he couldn't do anything about it and had to call tomorrow to speak to his gm. i told him it made me sick and that i needed the money back he cut me off again n also said without proof of me being sick he can't do anything I said would you like to come into my hotel room and see the puke everywhere? He said that's not my problem and nothing I can do about it and then I asked the gms name and he hesitated then told me it was Brent then i asked his name and he hung up on me. This is by the WORST experience I've ever had with any company let alone a restaurant or fast food company. I needed the money back due to me ordering the pizza thinking I would eat it for that meal then also eat the left overs today and maybe tomorrow but now I am without the money and am definitely NOT going to eat anymore of that food nor do I even want the food back or fixed. I just wanted my money back so that I could use it to replace this food that made me sick all night. I most likely will never order from domino's again definitely not this one! Stay away from this...
Read moreLet me tell you about the best part of my night. Monique was my order hero! If you ever cross paths with this wonder of a woman, rest assured you’re in the best hands possible!
So here’s the deal: I had a moment of weakness & removed a cookie brownie thing from my online cart. But guess what? Monique, in her infinite wisdom, decided I still needed it in my life & threw it in for free. Folks, if there’s one way to a chubby dude’s heart, it’s through free food!
Monique, I owe you big time. Your act of kindness has earned my eternal loyalty. Need a warrior in your corner? I’m your guy. Just point me toward the battle! 😤
P.S. I can't forget to shout out the other legends working behind the scenes! I saw you all hustling back there, and let me tell you, your hard work does not go unnoticed. Major respect & appreciation for all you do! Keep...
Read moreTerrible delivery service. I was told after the app reported my order was delivered that orders were 2 hours behind and that the app was wrong. 2 hours later and still no order. I called the store again, the worker said it was delivered shortly after 6:30. Then the manager assured me that my order was "on the way" when I asked if he was sure (spoiler: he wasn't) told me that he had photographic evidence that the order was already delivered (not on the way as he said not a minute prior). When I asked that he provide the photo, he flat out refused. My security camera has no video of anyone coming to my door at the time that the order was allegedly delivered. The manager accused me of "trying to screw them over" and got upset-and hung up- when I called out his bullsh**. Avoid...
Read more