Tap & Pour Gastropub — Restaurant in Ontario

I decide to dine here so I can catchup work since my flight is delay. I order truffle fries. I went to the pickup line since it is ten minutes passed. The lady call my name. I took the order and I was on the phone. A minute later the manager came out said I pickup the wrong order. I told her they call my name and I pick it up. She went back and a minute later she came again said it is a wrong order and told me we want honest people here. Wait Did I steal the order from the counter? She took the order and hand me the fry. Why do I have be treat this way when your worker mess up the order? She can just say oh we apologize for giving you the wrong order and switch it. I am at airport here not a Greyhound station. I am on business trip. I am not here to steal your food. I...

I ordered based off the menu, double espresso iced with mocha… i went back and worth with the woman who didn’t understand which I am flabbergasted at. She asked me if I wanted it in “this” cup and pointed to a hot 16oz cup to which I responded “no, iced 20oz double shot espresso”… I was given a 16 oz hot drink - when I told them they made a mistake, she blamed me saying that she asked me which cup I wanted… um I don’t work there, I don’t know what cups you use?? They handed me a cup of ice and told me they didn’t want to waste the drink (they made wrong). The man was oh so kind to offer to pour the hot drink over the ice, I’m sure he would’ve screwed that up too if...

Do you have de*th wish ? This is the place will make it happen for you. Dear Alicia V , employee #1044 cut my limes next to the pennies left from another customer (as tip). This place has lack of care for cleaning anything or anywhere within the bar. THIS IS THE “BEFORE” STAGE OF ANY BAR RESCUE SHOW. she (Dear Alicia) can not complete cleaning tasks and leaving it sit there until an order comes in, she then rinse the glass and pour liquor into it for next customer. I have more pictures to show to HEALTH DEPARTMENT if they want. I did have witnesses of lime cutting next to penny on the table on the left and the circled area on the right is were all The...