Del Taco — Restaurant in Orange

I initially went through the drive thru and wanted to have 2 separate orders. One for me and one for my wife. We wanted to use the 2 for $6 coupon on the double del cheeseburger. I was greeted by Yesnia at the drive through window. I told her I wanted 2 seperate orders. As soon as I finished the 1st order she asked me if I was going to use a coupon. I told her yes. She immediately came at me strongly saying “YOU CAN ONLY USE ONE COUPON PER ACCOUNT, PER PERSON”. I told her I had 2 seperate accounts (people) so I wanted to use the coupons for both orders. I have done this so much before and it is no issue if I have 2 people in the car and also using 2 separate accounts. YESNIA refused to take my second order. I told her I would come inside and order it then if she wont take my second order/coupon. As we came to the window YESNIA said “OH YOU HAVE 2 PEOPLE IN YOUR CAR?” I told her YES and this is what I was trying to tell her in the drive through but she did not understand me for some reason . I told her I am not sure why she gave me a hard time using a coupon. She stayed quiet and had no response. I now had to go inside and order because of Yesnias mistakes. I believe she is a manager and this is definitely not how a manager should be. When I went inside It took 20 minutes to get my second order. AND on top of this! The male manager that was working this shift, was arguing with a poor old man who just wanted to know how to pay with the kiosk. These managers really need to be re trained and learn some manners. I’m really not too sure I’ll return to this del taco and I have came...

Del Taco is generally Del Taco across all locations, but sometimes you find a gem that has a step above good service to great service or the food seems to be a little more generous. This is that location. I have never had a problem with any of the food or the employees here. They're always friendly and helpful. (Don't blame the employees for the touch pad ordering, that's corporate and not the workers. They will gladly help you with that if you have trouble. ). This location is always, 100% clean, friendly, helpful and serving delicious food. Tonight was no exception. I barely slipped in under the hour they close the dining room. Enrique was nice enough and understood what I needed. I put my order in via the giant tablet and Enrique made it quick and fresh. I returned the favor by being out as quick as I could. Special thanks to Enrique and the other staff that go out of their way to be helpful and friendly. This includes management. Thank you all for the outstanding job you do. As for the negative reviews, I'm sure things happen that are out of their hands, but maybe take a look around and see the big picture. These people do a great job and putting the service in...

This del taco i like. One night i went for a walk to go get me some coffee from 7-Eleven it had been raining earlier that day and it wasn't raining really hard by the time I got to 7-Eleven it started pouring so I waited for it to slow down on the ring and it did for a little bit long enough for me to get to this del Taco here and I didn't know that the door dining room was already closed but the door was open so I walked in and I was soaking wet anyways the guy went ahead and took my order and everything and the management while he actually asked management if he could just take my order real quick because it's raining and I'm hungry and you know I'm already wet enough so she went ahead and let him take my order and everything so yeah I...