Subway — Restaurant in Oregon

Alright Subway… we need to have a chat. Ya see… I think this was the BEST subway experience I have had over my long lived 29 years of subway sandwiches. And believe it or not, it’s not because of the sandwich. Although.. this one is quite delicious. No, ya see, you have an employee who is proud of his job, who has a wonderful personality, and honestly, is just a wonderful sandwich artist. I met, Thomas, for the first time while driving through down to Medford and a fresh crisp sandwich sounded like it would hit the spot. Immediately, Thomas was ready to help and immediately you could tell that with his eyes, behind his mask, it was service with a smile. That’s something that… seems to be rare this days. I was prepared to order my usual, but he regretfully informed me that due to shortages, I would need to make a different selection. Understandable. “New Normal”. It was in that Moment I decided to give him trust in my sandwich and let him choose my foot long fate. With a smile and a charming conversation, he created me this delicious sandwich and it’s something I never would have considered. But the best part of this, was him. Subway, you have an outstanding artist with an amazing personality, a great way of representing your company, and overall just.. wonderful man on your team. Please treasure him, appreciate him, and have him teach your other employees a thing or two when it comes to character, pride, and overall service. That man, deserves a raise and I will stand behind that. He spoke well of his job, what he does, and who he works for. Overall, just outstanding. It was a FRESH and CRISP experience that I look forward to having the next time I drive from Tacoma to So. Oregon. Thank you, Thomas. -The strangers in love who just met...

Subway is subway... nothing out of the ordinary there. But I have to give a huge shout-out to a phenomenal employee: Elisa. Let me take this moment to praise someone whose work ethic is something that has been lost in the past few years.

This woman working alone during a dinner shift elegantly maintained the balance of being kind and cordial with customers while juggling to perform stocking and cashier duties. I really can't say enough about her ability to continue to expeditiously execute orders and keep that customer service balance. Often times people either are overly friendly and it disbalances ability to be productive...or they're too focused on being highly productive they lack kindness.

I also wanted to say because of Elisa's professionalism I didn't mind the fact this location was missing items I was hoping to order. This makes her a valuable staff member because I came with my mind set on one thing, and instead of leaving I stayed because I was impressed by the type of employee that makes companies succeed.

I hope my review helps elevate anyone who reads this point of view ontaking the time to praise the hard...

Most times I go in to this subway the employees go above and beyond. Maybe there is something in the air today, but WOW. Two counter girls and a guy. Guy seemed tired and was off work soon but still helped me. The first girl I encountered...I don’t know. Maybe she was hung over, but she messed up one of my sandwiches and then continued to have an attitude problem. Was short with me and had a huge chip on her shoulder. She was acting like I inconvenienced her by showing up to her place of work. Maybe it’s the youth these days and their value on work ethic. But these two employees were night and day 180s of each other. Maybe the girl should reconsider a position where interacting with humans is required. But good job to the guy employee. I come to this location a lot and won’t be steered away because of this girl, just wanted to let this subway’s management know they maybe need to keep a closer eye on the people they are...