I go there after work because it's convenient and close their little Cinnabon delights so I order them and I ask specifically to have them made fresh because I have had them several times and they're hard after a certain amount of time the guy says I can't remake them if there's too many already made I said okay I totally understand that but if there are hard when you put them in the little box I would just rather not have them he said I'll check So I assume that he will Check Well he did not and they are hard as a rock so I get home and I call and I speak with a really sweet girl who tells me I can absolutely come in and get a remake but the point of this is specifically ask him to make them fresh so we didn't have this problem it wouldn't be a big deal if I ordered 2 and it's a dollar something I ordered the 12 pack because I share them with people at my house And it's 7 freaking dollars it's a not hard to just check that is part of being there I understand inventory I've been there and done that I have worked at Taco Bell so I do understand inventory in what not but these things Cook in under 60 seconds so you don't need to make a 100 of them at the beginning of the day and then sell them out people aren't gonna buy them if their hard as a rock the first time they get them they're going to come back again and again and again if the quality of them are good there first time so maybe just make less and if you run out then make more or make them buy the order let people know it's going to be 60 seconds while I put these in so they're fresh for you I was really disappointed with the guy's customer service the girl on the other hand she rocked it I tried not to be rude but my tone of voice sometimes comes off rude she was great All in all the problem is solved but the point is I have a rock hard cinnabons and they're disgusting Win their hard I like them that's why I buy them I pay $7 because they're good see the...
Read moreDisappointing Brunch Experience, But Friendly Service
I stopped by this location for brunch and decided to try the Vege Chalupa and Nacho Fries. Unfortunately, my experience was less than ideal. The Vege Chalupa was watery and not even warm, which made it unappealing. It lacked the fresh, flavorful taste I was hoping for. As for the Nacho Fries, they didn’t taste anything like nachos. The flavor was off, and the dish felt bland and uninspired—definitely not what I expected.
Given the quality of the food, I’m not sure I’ll be returning for a meal anytime soon. However, I did want to mention that the service was a redeeming factor. The clerk who assisted me was incredibly polite, friendly, and professional. She made the experience much more pleasant, which is why I gave this review 3 stars rather than something lower.
I do hope the staff takes more care when preparing food, ensuring it’s served warm and up to standard. It almost felt like they were serving pre-made, frozen items that were just quickly microwaved, which isn’t what I expect from a place like this.
On a positive note, this location is very convenient, with easy access from and to the Interstate 5 Highway, making it a good stop if you’re just passing through. Hopefully, with some attention to food quality and preparation, this could be a better experience...
Read moreArrived at 2am when employees were doing routine cleaning of skillets, mopping the floor, and refilling machines--bad timing for us, but the visit was actually great. 😊
Major pluses for our visit...
#1 - They answered their phone when I called to make sure they were open--MAJOR plus right there.
#2 - They worked quickly to make the shutdown be as short as possible.
#3 - Place was clean and plenty of condiments, etc..
#4 - The 2nd employee who made my [modified] food order did a great job and it, also, tasted great.
#5 - The employee who rushed to mop floor, refill ice, clean up, then taking my order and then present me with food was very focused, quick, friendly and actually smiled.
Had a wonderful experience here. The only downside to location is that parking spaces are fairly tight right in front of restaurant and a good portion of the other parking area is ripped up, roped off, and temporarily under construction,...
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