Burger King — Restaurant in Orlando

Im not very picky so if I feel the need to give a negative review then things were not good at all. The staff was actually ok but the condition of the restaurant was pretty bad. The floor was nasty and needed a good sweeping and several mopings. Everyone that was walking around had there shoes sounding like Velcro peeling because the floor was sticky. The floor mats were dirty really worn and very sticky. My Wife said it was almost as if her feet got stuck while she was getting drinks and standing on one of the mats. The drink station was a total mess. I noticed there were many tables that were not clean on my way to the bathroom. When I got to the bathroom the handle was very loose it was not clean inside, the sink was leaking and there was no soap. Now I'm not saying this is the worst place ever. For all I know they could have been short staffed or had just got done with a rush. I'm just giving my particular experience this time. I've been there before but it was just your standard Burger King. That being said the place looks nice and would have felt that way if it had been clean. There's a flat screen on the wall, maybe even two and the location is good near a Wawa and right on Colonial. I didn't check if the had WiFi though. As I said the staff was nice enough. They didn't give me my 10pc nuggets with my order but got them right out to me hot and fresh once I pointed it out. Also they gave me a free Whopper even though it was my fault for not telling them no ketchup on the first one. I understand this could have been a bad day or one off situation since I don't go there all the time but I still had to post this. I don't know if it's under new management or what but if you go there you may just want to take a quick look inside if you're planning...

I meant to put 0 stars , so I went to this Burger King this morning on east colonial drive. No one was up front , and I stood there for a while , all of a sudden, the employee came walking fast to the front of the store , now this is a manger acting like this. So instead of her coming up and say hello , sorry for your wait what can I help you with . She runs up talking about . Excuse me excuse me . Are you taking photos ???? REALLY , THATA YOUR ONLY WORRY , WHEN YOU HAD A CUSTOMER STANDING THERE WHILE YOU GUYS ARE RUNNING YOUR MOUTH??? now I was cool with the wait . But what upset me is the fact that I waited , and got treated like a criminal. Anyway so finally, after I took 5 seconds to respond in a appropriate manner , I said NO IM NOT TAKING PHOTOS , IM ON YOUR BURGER KING APP LOOKING FOR COUPONS TO USE IN YOUR STORE . and showed her, the app . Smh , I will never visit this place again , me or my family . Just to much problems and employees with bad attitudes , hate your job , get a college education, to get away from that type of work , and leave it to kids who are in high school,...

We wanted to take a moment to recognize the exceptional customer service we received from the young man working the drive-thru at Burger King, store #12870, on July 23rd at 7:44 PM. His remarkable manners and professionalism truly stood out.

From the moment we approached the window, he greeted us with a warm and friendly smile. He was polite, attentive, and took the time to ensure our order was correct—something that isn't always guaranteed in fast food. He even double-checked everything before handing it over, which we really appreciated. Throughout the interaction, he was respectful, and his positive attitude made the entire experience much more enjoyable.

It’s not often you come across such genuine kindness and customer care, and we felt compelled to share our appreciation. This young man is a credit to the team, and his outstanding service made our visit that much better.

I hope his efforts are recognized and celebrated, as they definitely deserve it. Thank you for providing such a high...