Cletus' Chicken Shack — Restaurant in Orlando

I think theme park food typically gets a bad rap, and Universal does have some decent food options with all that being said. Cletus’ Chicken greatly brings down that GPA unfortunate to say. I am thoroughly horrified from the experience of eating here.

The menu is simple, based on the name: they serve various plates and forms of chicken. Grilled chicken sandwich, chicken tenders, and a chicken and waffle sandwich. I was particularly excited to have the chicken & waffle. But, when we finally got up to order they said they were out of waffles. Let me also say that we came around 6, 6:30, so it was literally mid dinner rush. How can your primary dish be chicken and waffles, yet you “run out” of waffles when you’re hardly even into the prime dinner hours? As we went along in line I heard the workers state that they were out of several other options beyond waffles too. What even?

We were super hungry. That’s the only reason I forced down and mostly finished my meal, and also because we paid far more than the food was worth, being it is a theme park.

So, I got a grilled chicken sandwich, as that seemed an okay second option with them not having waffles. It makes my stomach hurt still to think of it. The chicken was extremely dry, like any more grilled and it would have been sandpaper. And yet, there were several parts where the chicken was STILL PINK. It wasn’t cooked! My friend’s grilled chicken was the same way! How do you have a piece of chicken that’s way too dry in most parts and yet other parts aren’t cooked all the way? What a disaster!

I swear, I don’t even want to know what’s going on in that back kitchen. I have a feeling that if Gordon Ramsey filmed an episode of Kitchen Nightmares he’d really rip into some people and chuck everything in the garbage..

So please, for your own health and safety, please just be weary of the chicken you get here, whether it be grilled, fried or other (at this point there may we’ll be an “other” option with these guys,...

When you are visiting Springfield at Universal Studio, you must listen to Homer Simpson, who says “You don’t win friends with salad.” Unless your friend is a vegetarian or vegan, I kind of agree with him. Inside the Springfield, they have rides, games, funny statues, stores, and yes, eateries.

They have a quick-service or “fast food” items available at Simpsons Fast Food Blvd. It is actually a fun spot to visit. We visited Krusty Burger, Moe's, and Cletus Chicken Shack. No matter which one you chose, everyone has to get in a same line. Once you get to the ordering counter, you order from the right side, and pick up at the left side of the counter. From here, we ordered Chicken & Waffle Sandwich.

Chicken & Waffle Sandwich comes with fried chicken breast between two waffles with maple syrup mayo & tater tots. Now, let me tell you, the photo on the menu looked really, really good. I mean, really. When we received the actual item, looking much different from the photo, we were a bit disappointed, but then again, we are here at Fast Food Blvd, should not come here with a high expectation on food quality, both in presentation and flavor. Regardless, it was a fun experience to have food here at Fast Food Blvd. Read my full review of the food on my food blog,...

If you choose this place, please place your order using the Universal Studios app so that you won’t suffer like we did. Here’s the kicker, when you get in the line when you walk in the building, you are in a combined line for all 5 restaurants. I thought they had a separate line for each restaurant but that is not how it works. It took us a minimum 35 to 40 minutes to place our order. I think Universal should have a clock that shows you how long the wait time will be just like they do for the rides. You also have more options in the app including curly fries. Don’t make the same mistake we made and try to order your food in person. All combos that are done in person come with tater tots. I got the grilled chicken sandwich and it was one of the driest sandwiches I have ever had. So glad I had some water. Understand these are all precooked items and they precook these in bulk. When you ask for a chicken sandwich and tots you get it instantly so understand this is not high quality. I’m not too picky but This is the true definition...