L & M Firehouse — Restaurant in Orting

My husband and I have been coming here for years and ordering the same drinks. When the owner started the administrative fee, we almost decided not to ever come back, but now, we will never be back after what happened on 2/16/18. On our last drink order for the afternoon, I received one that tasted only like Diet Coke. I had my husband and other friends at our table try it. They all agreed it tasted like pop. The bartender said she did add alcohol and the owner came over with her "own" straw and tried my drink and claimed there was alcohol in it. She started explaining that because I drink it "tall" there is less alcohol taste in it. Really, did I mention we have been coming here for years. We spend an average of $120 a month here, cash, and the owner was not going to do anything about my $2.50 drink, either replace it or take it off my bill. I guess she doesn't need my money or she is not a very smart business woman. Did I mention I have never complained before about our drinks? One more awful mention is the woman's bathroom that always stinks. You can hear gurgling coming from the grate on the floor. The owner claims it only smells because someone didn't flush or it's raining outside! Why should she care.....she has her own bathroom...

The WORST Customer service. We called in for 6 people after driving into your (seemingly welcoming) town to visit some family. We may have forgotten to mention the 3 kids but gosh dang. We got yelled at by this homeless looking guy with an untamed beard. He demanded the person who called and yelled at us in front of the entire restaurant about how we made a mistake in the count and how he didn’t have the room. Even though there were only about 6 tables of 3-4 people and plenty of space. He went on yelling about a party of 15 and 6 coming in. A simple “we can’t help you” would have been fine. The fact that the whole restaurant went silent after what felt like verbal abuse made us super uncomfortable. He did not try to help accommodate. A nice lady came out of the back to help but at this point our trip was spoiled. I can promise if we ever come back through this area, we will never be back. Our friends, who live in this town are telling everyone they know not to go here. I’m sure you’ll see a review from them soon. You give your whole town a bad taste.

-Party of 6,...

If I could give less than one star I would. I lived in Orting when this place was opened after it was rebuilt (after the fire) and it was a great bar and managed well. My family stopped in there for old times sake and to say I was disappointed is an understatement. The current owner obviously doesn't put a penny back into improvements. Examples of that would be duct tape on bar stools and toilet paper dispensers in the bathroom, toilet not even properly secured to floor and a general grungy appearance. What happened to the pull tabs?? As for the food, it was pretty disappointing as well but we were starving so we only sent one of three meals we ordered back. Nothing against what appeared to be two people running the place but the service was slow to say the least. Our waitress was on obvious overload. It appears that the look and reputation the current owner is looking for is to become a dive bar. I know its been for sale, not sure if it is currently but the best thing would be for new ownership that would bring back the look and feel of what was a great...