Cinnabon — Restaurant in Oshkosh

Stopped at this location not once but twice to be turned down both times from being able to buy a 6 pack of the classic roles. The first time it was the end of the day and the employee stated she could not give us fresh ones that she had just made in a 6 pack (store policy), so I said I'd come back tomorrow and left without anything. I made my second trip to Oshkosh (35 minute drive one-way from where I was staying) for her to tell me there still were no 6 packs available to purchase as they are strictly made from leftovers to avoid waste. She then proceeded to tell me if I wanted one, I could place an online order but it would be over an hour for the order to be completed. Why couldn't this have been told to me the night before so I could plan ahead? I did not have an hour+ to spare to wait for Cinnabon. Long story short, my pregnancy cravings were not fulfilled, and I will not be returning to this location. Would not recommend this...

My daughter and I stopped for hot chocolates while shopping, thinking we were getting the fancy ones pictures with whipped cream and syrup. We got hot water and packets of Swiss Miss. No cream or syrup. They added the water too full and then poured the packet in so everything went over the sides of the cup and what we were handed was a mess. I tried to contact customer service, who first said they wanted to make it right and offer us drinks. But then they said I probably thought I was ordering the cold beverages and that I was mistaken. I responded to the question they had but never heard back from them and never received the drinks they said said they wanted to offer us. Next time I'll go...

On October 12th, at approximately 11:45 AM, I visited the Cinnabon location in Oshkosh. Regrettably, cinnamon rolls were unavailable, as the manager indicated they were sold out. This represents the second instance within the past year where this specific location has been out of stock upon my visit.My perspective aligns with the sentiment, "Fool me once, shame on you; fool me twice, shame on me." I will not be returning. Don't waste your time to figure out if the management is going to order cinnamon rolls or not. The management at this location is doing a horrible job, and they never have cinnamon rolls ready at all, based on...