COACH Outlet — Local services in Oshkosh

Unfortunately went to visit the store many times this time I encountered the rudest sales woman ever I try to redeem my birthday points and order to get a perfume set but was unable to take some samples back to my mom to see which fragrance she would like she’s a very busy woman and I wanted to surprise her and let her try a few fragrant sent so we know which one she would like instead of me just randomly picking something and she might not enjoy it the woman refused to help in anyway she actually acted annoyed and appalled I even asked her about samples she had A bag of samples on the counter that had writing on the bag samples she said unfortunately these are promotional samples and you have to purchase something in order to get the samples I asked her if I had any birthday points to redeem she looked them up and yelled ha yeah that was in February this is March you won’t be able to redeem them February month is already gone well I thought being a manager you can override something like that if I never use my points in the 30 days and guess what February doesn’t even go all the way to 30 days and I would’ve never knew about my birthday point had I not been in front of a customer who used her birthday points I can’t believe that Bath and Bodyworks only gives out samples of their fragrances to customers who purchase something I thought samples should be something that is given especially for promotion and marketing reasons we can’t smell fragrance samples over the Internet brick and barter is still alive and we would like to keep it alive some of us like to touch and feel and we also like to let other people decide what sense and fragrances they desire but when you have a sales woman who is not considerate who doesn’t want to help you doesn’t want to answer your questions and looks down on you I started to feel like it must be my skin is that the reason she didn’t want to deal with us I hate to feel that way but in some cases when you’re talking to people and they don’t give patience and helpful Accommodations to fulfill your request and I are not helpful but you see them helping other people with a different skin complexion it feels degrading I was really upset I told her how I felt and I walked out the store I don’t think I’ll ever visit the Oshkosh...

So I have admired Coach probably since my teenage years! I am now 30 years old! I just got a coach purse that I fell in love with at a thrift shop! It was a little dirty in some spots. So I called the store up, I think it was Megan, that answered my call. I was informed that they sell special cleaners. For all sorts of bags. I wasn’t certain if it was considered a leather or more metallic surface. I asked if I could bring the bag in to find exactly what I needed for the job! I was sure that they d judge me for coming in with an older model bag. They didn’t! I waited to speak to someone and her name was Megan! Megan tested out cleaner they had opened already showed me how to use it! Told me how to clean the inside of the bag and thanked me and sent me on my way! I only bought the cleaner today, which was 15 dollars… I m certain I was the lowest sale today . I was thanked with a smile. I had my dog with me whom I’m working with to train her for service dog work she was vested as such. A lot of times people will glare at me as if I wanted to have to rely on a dog to function everyday life. Instead she made us both feel welcome . Thank you Megan ! I’m sure in the future we will be back for more! Thank you for being so helpful and welcoming! It truly made the first time I was in that...

Drove from Madison on 12/30/2020 arrived at the Coach store at 7:05. Plenty of time to shop seeing the store does not close until 8:00 per hours posted on Website. When we got to the door they were locked and the clerks continued to vacuum and ignored us. No hours posted on the door stating why the hours have changed or are different than what is on the website. Tried calling seeing we just drove over an hour to get here and the young girl in the store quickly shut the lights off, started laughing and ran to the back of the store.Completely ridiculous!! I spent over $1000 in Christmas presents from this store. If your hours change then the website should state the new hours. Currently it is 7:41 and it shows the store is open! Terrible...