Little Caesars Pizza — Restaurant in Oshkosh

40yo local, been in Oshkosh most of my life. 30 years of eating Little Caesars in Oshkosh. Had what was HANDS DOWN the WORST experience I've ever had with this chain just last night. Called ahead to order 2 Old World Fanceroni Pepperoni pizzas and 2 Herb n Cheese Puff boxes. We go to the store and pick up. Drive home all the way across town, get home, shoes off, open pizzas.... 2 normal pepperoni pizzas (about 75-80 less pepperoni on regular vs Old World Fanceroni which is supposed to have 100 pepperoni per pizza). Gf and eye are now immediately irritated to be inconvenienced on our date night, grab the food, and head back. Gf tried calling store like 8 times on the way, no one answered the phone. Get there, the 4 high schoolers working had the music cranked and we're ignoring the phone altogether. My gf had to argue with the little Asian girl at the counter and show her what the pizza looks like, because the employees don't even know what their own pizzas are. We asked for the correct pizzas, and for them to remake the Herb n Cheese Puffs so they'd be fresh. We sat there for over 45 minutes waiting for them to make the correct order. They came slightly closer to getting it right. Old World Fanceroni Pepperoni pizzas are supposed to have 100 pepperoni slices. These had 85.... it was pulled from the oven like 3 minutes early, and when we got home and bit into the Puffs, they had made the pepperoni ones instead of the Herb n Garlic we ordered. During our 45+ minutes in their parking lot, some 6'4" druggie came into the lobby and started begging customers for help getting a pizza. He made my gf and the other female customers VERY uncomfortable. The really fat kid cooking in the back came up and said something to the 6'4" druggie then went back to what I can only assume was make food to give to the big guy. They appeared to be friends. I'm tempted to apply for manger just to try and fire all 4 of the terrible high schoolers that worked that shift and hire youth who want to earn their paycheck, not just collect it while hanging out screwing up everyone's food and letting junkies scare the guests. ...

If I could give this business 0 stars, I would. This evening, we ordered pizzas for dinner and picked them up. Unfortunately, when we got home it was discovered that one of our pizzas was incorrect (They had made a duplicate of another pizza in our order instead of the correct pizza). While we may have been able to overlook this, both pizzas were terribly hard and unappetizing. My son’s pizza was made correctly, but also hard and rubbery. We tried to call the store in hopes they’d correct our order however we were met with first a busy signal (understandable - it’s dinner time and they’re busy), then multiple rings when we tried back, and lastly, someone picking up the phone and hanging up on us. I wish I could say this was an isolated or accidental incident, but it happened yet again when we called back….then again. And still another time after that. It was clearly intentional and obvious they were not planning to take calls. By that point, we gave up and discarded the inedible pizzas. We’ll be reaching out to customer service, but definitely won’t be returning. Do yourself a favor and order your...

I called in an order for a deep dish pizza and I had a coupon for a regular pizza and crazy bread. When I arrived to pick up my order, I discovered that the coupon wasn't really a coupon because the regular price for those items was the same as the coupon price. When I returned home I found out that the pizza toppings were completely wrong and I didn't have time to go back since I had dinner reservations somewhere else. I ended up missing the reservation because I had to prepare my kids a whole new dinner. When I called Little Caesars they said they'd put coupons in the mail the next morning to compensate me. A week went by with no coupons so I called again and spoke with the manager who said he'd do it on Monday. He never did and it's been almost a month now. In my opinion, it seems like everyone there is high while working. Normally, I wouldn't care about something like that but I missed my anniversary dinner and...