2 out of 3 uber eats rip offs (not the fault of uber eats). Last nights meal was pathetic and expensive to be completely ripped off. Pad see eaw was lacking the vegetables! Shrimp (which is $3 extra) and noodles is what i got. The soft spring rolls...i only got THREE pieces, not the normal 6 half roll pieces you normally get for $8! 🤬 🤬🤬🤬🤬 The "sauce" was a tiny plastic container only filled half way with clear liquid sugar...no peanuts like usual.
Ripping people off will cost you more than it cost me. Never again. Pretty mad about it, actually. I guess you know you arent held accountable if the client isn't eating there. I'll wait a little longer for delivery from now on and use a MUCH BETTER thai restaurant who takes pride in their food and service and actually care about the customer.
I had quit eating there, in restaurant years ago due to owner (wife)rudeness and a wrong order incident in which they blamed me. Since then I frequently eat in at Hot Basil. They are very friendly and don't act like they've never seen you before like sawasdee. And the food is genuine, not buried in sugar.
Recently decided to try sawasdee again with uber eats instead, since its very close to home. 1st order was good and i was pleased. Last 2 were very poor.
Reply to owner response: i was just pointing out that overall it was not a good value... i know the shrimp is more but when they leave out the vegetables, its not what i paid for. And, the spring rolls are now so small i thought they were the half pieces. They used to be...
Read moreStopped in for an early dinner with my wife. Upon sitting down we noticed one of the supposedly clean appetizers plates had some gunk on it; so obvious I can’t imagine it wouldn’t be noticed by whoever placed it there. Should have bailed right then.
We ordered the Curry Crab Rangoon to share and they were very good. My wife ordered Yellow Chicken Curry, medium spicy and it was average. I ordered Green Chicken Curry, medium spicy. It came to the table at very high temperature and looked and smelled good. Since it was so temperature hot my first taste was with a very small amount with a lot of rice. It was so spicey hot I recoiled in pain. I stirred it up, hoping the hot spice was accumulated at the top but my next bite was just as inedible. I’m sure there are people who like their food incredibly spicy and would have enjoyed this but those people would have ordered it that way. I told the waitress and she seemed happy to replace it with a much less spicey version. My wife shared some of her Curry which I would say was medium/mildly spicey. When I tasted my replacement Curry, it was absurdly salty and ridiculously thin. It seemed as if the “chef” must have been angry that the dish had come back and made sure the replacement was even worse. I’m talking about a tablespoon or more of salt in the serving of...
Read moreI always come here for Tom Yum soup when I am in the neighborhood. It is one of the best in town, and certainly the best when it comes to value. However, about 4 weeks ago (early October 2022), there was no cilantro used in the soup at all and the spice wasn't quite at the level I had requested (extra spicy), and this last time, yesterday, November 8th, 2022, there was no cilantro and no thai chilis in the soup, despite requesting it be "extra spicy". Thai "bird" chilis are what this dish is built upon, so lacking them completely really isn't Tom Yum. Due to the lack of base flavor from the thai chilis it presented an odd sweet taste, that left an unpleasant after taste.
I am going to take a few months ordering from here for a while, and frequent my second favorite thai place, which is about 10 extra minutes out of my way, and costs a bit more, but it's worth it to me to get the food I want and expect.
I am still open to giving them another chance, but it's unreasonable to assume that there is going to be an immediate change when a specific problem has persisted for over a month. I hope them all the best...
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