Sonic Drive-in — Restaurant in Ozona

We stop here all the time going to San Antonio, upon arriving we placed our order, the employee wasn't very friendly. We received our food, the fries were old and sandwich was cold and tough. Everyone's tenders were warm with the same old fries. I got up to order a few sides and coffee. I asked the worker if they had fresh coffee and she said "no" without offering to make some, so I asked "can you make some?" Rolled her eyes went behind the wall mouthed something to the fountain worker who prepares the drinks and cashes me out. I turned to the side and saw their fruit Caddy. I don't EVER write poor reviews, but this is completely unsanitary moldy lemons that go into every cherry limeade, slush and Teas! I work in the food service industry, our patronage was more of an inconvenience this round, I know that fruit Caddy has not been washed and fruit has not been rotated properly. I hope this reaches the right person to educate employees on food safety and how to keep a clean station. These ingredients are put in drinks with lids, no one would know they're sipping on moldy dirty lemons, limes, cherries. Some people like to enjoy eating these after consuming their drink. I know all about the struggle to find employees who enjoy their job and want to work, I hope you're able to help these young ones find enthusiasm to take better care of...

Saw this sonic on the way to visit family in West Texas, decided to stop for lunch on the way back as I've never seen an indoor sonic and they have a big sign that says free Wi-Fi as well as a play place. I am on a 550 mile road trip with a 3 year old and an eleven year old. Lunch at a restaurant with a play place is a must. We arrive after about 100 miles of telling the three year old he can play soon only to discover the play place is "closed for repairs" I wanted to leave but the kids wanted to stay so we ordered. My onion rings were over cooked my son's burger bun was obviously older than it should have been and the kids fries were cooked in old oil they tasted wierd and looked like they had pepper on them. They've got the Disney channel turned up on the tv and classic country music on the radio. So I'm listening to Jessie on Disney in conjunction with Dolly Parton on the radio, because the atmosphere here isn't quite unpleasant enough without also trying to give me a head ache. The Wi-Fi is very weak, and the restrooms and floors throughout the restaurant were filthy. There are several other restaurants in this town and the one advantage this one has over the others was closed on the day were there. I...

It's very sad that this sonic has gone down hill . The food now has become very poor in quality and is really trashing the Sonic name ..... I can not believe that , Yes the management would have resolved the issue I have but how many times does the management have to refund ,replace or just give a meal away because the cooks do not know how to change grease in a fryer or just chose not to or follow times on cook of fryer foods . This location has a bad track record of may or may not get what you order and or how you want your food made an usually its not made the way you ordered it . So Christmas eve night my daughter wanted to spend her money here A number 7 good Ole Chilli Cheese Coney with Onion Rings . One item they have been famous for when I was growing up a Chilli Cheese Coney . She ate half of it and the onion Rings were destroyed almost completely Black looking and were very nasty . The Coney did not even have mustard on it . This place needs a complete retraining on Cooks along with a QC on every...