Nulboneh — Restaurant in Palisades Park

This place is undeniably popular and well-frequented, and while the food quality is generally good, customer service can often come across as rather discourteous. On one occasion, I was informed that my reserved item had already been sold, and the response seemed to imply that I should simply understand and accept the situation.

More notably, some of the staff give off a strong impression that the business does well regardless of whether a customer comes or not. Although the lunch menu is well-curated and the pricing is reasonable, the attitude and approach toward customer service leave room for improvement.

While the popularity of the establishment may continue, I hope the management acknowledges that such issues are being noticed. Good food alone does not justify a "take it or leave it" attitude....

The owner and their families are POS. I am the purchasing customer, I am paying for the services. After buying somewhat over 100 worth of banchan. The owners husband was blocking the entrance of the parking lot with his vehicle. I honked and asked him to remove his vehicle so I can back out. He yelled at me to go forward onto Grand Avenue. If I did so, and did get into a car accident, would he be held responsible? (I don't think so) So I informed him I won't be doing any illegal driving and asked him to remove his vehicle and he cursed and yelled at me. I guess I'm never going back here again. SO RUDE AND MEAN. geez have some common courtesy and manners. The food is so tiny and for the prices they charge. PEOPLE SAVE...

The old lady owner consistently displays rudeness, often responding to my questions about food with a sour attitude. Sometimes, she doesn't bother to answer and instead resorts to non-verbal gestures like nods or chin-pointing. Despite being a loyal customer, she openly expressed displeasure at the inconvenience of placing orders during busy days. After many tries, it all tastes pretty similar. There are plenty of other spots around there selling "Banchan" with tastier options and friendlier service. I'm definitely not going back there any more after those awful...