Apparently finding a Chinese restaurant who will deliver to my home is not east to come by, However, I was pleased to hear 99 Chinese Express would. My excitement turned into complete disappointment when my order finally arrived. They did make it within the quoted delivery time and my food was actually hot... Pizza Hut can't even do that and they are closer! Alough my food was hot and arrived within their quoted time, the food was terrible! Everything I ordered was under or way over cooked! The boneless ribs were so dry and hard I had to dig to find the really large pieces so I could eat something that wasn't shoe leather. My crab Rangoon had next to no filling and the wonton wrappers were apparently cooked at a very low temperature for way to long and we're very chewy. My egg roll was not only very small, but also lacked filling... it was wrapped so many times the underlying layers of the wrap were raw and again, very chewy.... their Lomein had a very off flavor... the only Chinese my daughter will eat and absolutely loves and she refused to eat it and said she didn't like it. I didn't even bother to call... just threw 75% of the food I ordered into the garbage and have no plans on calling again to talk to the woman/girl (she sounded very young) who apparently hates her job and doesn't know the first thing about...
Read moreOrdered from here twice. The order was fine. Although after eating the vegetable lo mein I felt sluggish with a headache and noticed my heart fluttering. I noticed that it tasted rich and thought maybe it was made with too much MSG. My boyfriend and I ordered again recently and I asked if the vegetable lo mein could be made with no MSG. The girl on the phone repeated what I said and I heard a man in the background saying something. The girl said she was sorry but they couldn't do that then said it would cost $2 to have it made without msg. I was a little annoyed. We also ordered fried dumplings, crab rangoon and combination platter of shrimp chow mein. The dumplings were only fried on one side but had a decent taste. The crab rangoon was hit-or-miss as far as the filling, some were filled some were not filled as much. The worst of all was my boyfriend's combination platter of shrimp chow mein. It came with pork fried rice and cabbage and shrimp and that's it- no other vegetables and no noodles. It was also supposed to come with an egg roll but instead they put in a bag of fried wontons. Normally when a Chinese restaurant is out of something they offer a substitution or a can of soda. But they didnt even say anything. I think next time we'll drive the five extra minutes down to New Chinatown we've never had any...
Read moreI really like the food here, and their delivery range is pretty good too, but the past few times I've ordered the person on the phone has been downright rude. I just ordered this evening and as soon as I said what I wanted and my phone number, the person said "OK bye" and I said I needed to pay the a CC so they took the numbers and said "OK bye" I asked how much it was going to be, told me the price followed by "OK bye". No thank you, no nothing, just downright rude, and for no reason. I had been polite to them. The kicker is in her hurry to hang up on me, the lady who took my order didn't bother to confirm my adress and sent the delivery person to the wrong house, which delayed my order and inconvenienced the very nice delivery driver. As much as I like the food I won't be ordering from them anymore. Change your staff and hire people who can handle a...
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