Let me start off by saying that I am a huge advocate for supporting local business and writing only positive reviews which would elevate a local place. With that being said, the first time I went to Norm’s (shortly after they opened), I swore I would never go back. We were invited there with some friends for a celebration last night and decided to go back chalking the initial experience up to a newly opened restaurant still working the initial challenges out. Last night was hands down the absolute WORST dining that I have ever experienced. The food was delicious, however the server, Lindsay was unprofessional, rude, and appeared to be very intoxicated. She constantly rolled her eyes, demonstrated loud “sighs” and made us feel as though we were putting her out. Every order was incorrect and she made us feel as though it were our fault.
One person from our group asked a question and Lindsay replied by rolling her eyes and rudely stating “I’ve told you this once already!” As more in our group started to pick up on her nasty attitude the aura around the table became very tense and unenjoyable. One member of our party actually stood up and left in the middle of her meal and while her vocal comment was not entirely necessary I could totally relate to what she was thinking/feeling.
At the end of the meal, while she was arguing with another person from our group I asked Lindsay for the check and she snapped and literally said to me “No one was even talking to you, what do you think you’re actually going to pay the whole bill for everyone?!?!” as she laughed in my face.
The examples can go on and on but unfortunately there is a character limit here. This is BY FAR the WORST experience dining out that I have ever had. Two strikes and Norm’s is OUT. I will never return and PAY to be treated this way again.
(With all of this being said, I do have to give a huge shout out to the chefs because the food was...
Read moreSimply aaaaahmazing.
We finally tried this place after months of hearing friends raving about their food. The anticipation built up ... and I was not disappointed!
I got the Tuscan Chicken, which ended up being the best chicken I have had in a restaurant! The parmesan crust was nearly perfection. I don't often order chicken out, because I haven't found any as good as the recipe I have been making for years .... and I will go back for their chicken ANY day! The lemon cream spinach sauce - yum! Both my teenage boys downed their meals as well. We also ordered the Western burger and garlic fries. My son said it was one of the best burgers he's had.
Service was top-notch and it was a packed house. We were taken wonderful care of, even with how busy it was! Wonderful atmosphere. Everyone incredibly friendly. I cannot say enough good things. We will be frequent patrons, and we'll see you for breakfast this weekend!
Thanks for a great dining...
Read moreNorm’s Restaurant 🐄
Dinner this evening was fabulous. We started with the loaded pork fries. Very well done and generous portion for the two of us. Pork was perfect, fries were crispy, jalapeños were candied, overall perfect combination of flavors. The tomato basil was creamy and had that homegrown tomato taste. Side salads were fresh and the croutons were homemade. I had the special, lemon caper salmon with roasted vegetables and quinoa 👌🏼 My salmon was cooked perfectly and the sauce was nice and light. My husband had the western burger (if you have never had a burger at Norms they are very hard to beat). They have gummy worms beer on tap. The fresh lemonade was a great balance of sweet and tart. We also had the lemon Bundt cake with candied lemon which was a perfect ending to the meal we had. We have always had great service and the same was true this evening. Chef Bobby has done a wonderful job...
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