Great food!
Calling in orders can be trying... as they get very busy, but it is worth the wait.
(Old industry insider here... you never slam the kitchen, quality deteriorates)
We haven't had a bad meal from here yet. We look forward to dining in to try some dishes that aren't good to transport.
[Edit] Service is also great (sometimes)...
I have been a regular here for a few years now and I just had a deal breaker that will more than likely stop me from ever returning.
A quick FYI, we had bought two curries the night before and I was eager to try the fried rice while my GF got another curry and potstickers.
I have always requested Cid (worker here) when I call in for pick up. I know this spot can be busy. But I am that guy who is loyal to servers and tip them well.
When I asked for Cid I was met with a very rude woman who insisted she could take my order. I explained I would rather order with Cid (especially as she was very rude) and would be happy to call back to place my order when he may be available.
She hung up on me before I could complete my thought.
I called back, she answered and I inquired as to why she hung up on me. To which she insisted she would take my order. I passed and went to the establishment. I let Cid know I appreciated our interactions over the years (even in public when we crossed paths) and I would not be returning.
The woman doubled down and interjected into our conversation saying it was her, and he was busy.
I politely let her know I informed here over the phone I was willing to wait for Cid and being rude to customers is a poor business model.
Truth is people have bad days... this could have been one for her. However, having been in the hospitality industry I do not trust food from places where there may be an employee unhappy with me not matter how polite I have been.
Its disappointing, as we really enjoyed the food here and Cid has always been a...
Read moreShrimp pad Thai was alright not the best, chicken wonton were good but I didn’t like the old Thai lady that was our server, she was quick to take our order w no hesitation and fast but when I asked to switch my tea because it wasn’t sweet enough she caught a bad attitude and tried to play it off like she didn’t understand English, she also took a long time bringing me my hot sauce, the short guy cashier tried to act like he didn’t see anything and he just gave us two free drinks in to two to-go cups but still we just wanted one different drink not two more extra drinks in to-go cups, he needs to get rid of her because she’s not mentally stable to work with people/ catching a big tantrum over one drink and a side of hot sauce, she shouldn’t have the mentality on just taking people’s orders/money then act like she doesn’t know English when people need extra sauce or drinks, she needs to remain calm and take her communication skills with customers seriously because I spent 35.00 dollars to eat comfortably and not hear nonsense over hot sauce, or walking away when asking for a different drink, hiding in the back trying to pretend to be confused about everything, definitely not a good look for the business, she also needs to dress herself a little better, more casual not just any big brown wrinkle shirt that’s not her size, little faded gray shorts and her hair not tied up in a bun, it looks like her hair was just all over...
Read moreService here was magnificent. The restaurant was very clean. The atmosphere was light and quiet. There was no pop in the place . For it being a churrascaria I was kind of expecting it to be more lively. They did keep the meats coming which is what is to be expected. However, the flavors in the meat were all over the place. Some of the meat was over spiced , other were not spiced much. There was no consistency. Non the less, my experience here was pleasant and enjoyable. My kids, however, were flabbergasted. My boy(12) gives this place a 1000 out of 10 . He said and I am not going to exaggerate here: " I am in heaven". My little doll (9) was actually trying new foods. So I was very pleased. The staff was very patient with my little ones, particularly my little princess. She mentioned that this is the "FANCIEST PLACE EVER" .So huge compliments to the wait staff for their patience and dedication to customers, even...
Read more