Chao Doi Thai Restaurant — Restaurant in Pasadena

Worst service I have ever experienced. Ordered from GrubHub ($50 worth of food), was told food would be delivered in an hour, even got a confirmation through GrubHub that the order was being prepared. After 1.5 hours, we called to ask where the food was, they assured us it was on the way. 15 minutes later, still no food, we called again (we live less than a 5-minute drive from the restaurant). Again, they assured us the food was coming. Another 20 minutes and still no food, this time the restaurant was not even picking up their phone. After another call, they now claimed that they have no record of our order! We called GrubHub to complain, who said they would reach out to the restaurant. GrubHub then confirmed this as well: the restaurant CONFIRMED our order, we called them THREE TIMES to confirm it was on the way, then they claim they never had received our order.

Fortunately we were refunded through GrubHub, but do NOT order from this place if you want to actually get your food. Wasted 2 ours of our time, the last time I will ever...

This review is almost a year in the making, but I wanted to be sure to give credit where credit is due and rave about this place.

First time trying Thai food. Wanted a soup as I have been feeling ill for a bit. So many good choices, so I decided to go with what had the most of what I wanted. I didn't know what to expect, but I also didn't expect my dish. It was so flavorful and aromatic. It had so many wonderful layers of flavors. First stood out was the lemon grass, then the coconut base with spices. This dish is now a new favorite of mine and I will happily visit again if I'm in the area.

What I wanted: soup, curry, chicken,

What I ordered: Tom Kha noodle soup.

FBI: fried banana and ice cream -so simple, yet so delicious. Very good for the senses. Warm inside, crunchy outside.

Service was good and timely: checked on me when I was...

When they first arrived in the neighborhood, I was thrilled. I met the owners who were wonderful. Then two male staff, who were awesome, and unfortunately, two of the nastiest waitresses. I tried to endure and decided I'll no longer patronize them because one day, I ordered to go and while waiting, I considered ordering another dish. While standing at the counter, looking at the menu. All of a sudden, the tallest, meanest waitress who always wears a ponytail, told me, "Sit down!" I told her I'd be speaking to the owner and she laughed with the other female waitress by saying, " That's my family!" Very rude and unprofessional. She projected her voice, too. I haven't been back. No, thank you! Sucks because they had really good boba, and I was telling everyone knew about their...