Jack in the Box — Restaurant in Pasadena

I waited 30 minutes for some tacos, a munchie meal, and some croissants. By the time I got my food it was cold, because it had just been sitting there since no one brought it out. This was after someone at the window told me to wait at spot #4 in front of the building. Wasted my gasoline waiting for cold food, and a watered down drink. The only reason I didn’t end up waiting longer is because a nice girl came up to my car and asked what I was waiting for, that’s when she let me know the order has been ready, but no one brought it out or told anyone to bring it out to me. Extremely disappointed in such a disorganized and lazy workforce. The only employee that was competent and helpful was Emily, she is the only reason I didn’t end up waiting longer for my order. She deserves a promotion for being the only employee cleaning up her...

Pour custom service , was treated with disrespect and discrimination, food was not as ordered , cold and we had to wait 34 min for 4 tacos and a chicken pita , no picanta sauce was told we had to pay 1 dollar for a cup of water when iv never paid for water , ever the manager wasn't of any help she hardly spoke English and didn't and couldn't understand us , I would never go here again . Plus all the lobby tables were dirty not cleaned , trash left on top of tables from previous customers, no one cleaning , lots of young young kids just standing around and not doing much of anything . Highly...

I Purchased 2 tacos, a buttery jack no cheese ( which I said specifically), spicy chicken sandwich, breakfast jack, small fry and a vanilla shake. Breakfast Jack was the only hot, fresh item. The fries, two tacos, patty for the buttery jack and the chicken were all cold and stale. The buttery jack was ridiculously dry and the breading on the chicken patty was cooked so long it was hard to make it worse it was cold. The fries weren't even cooked fresh. 21.00 gone. My dog ate the buttery jack, O dran the shake and the rest was one bite then trashed. For shame... At least...