Pizza Hut — Restaurant in Pasadena

I have been going to this location for 3yrs and have never gotten the bad service i received today 4/5/19. I called to order carry out pizza. Apparently the girl on the phone was new, she did not know what she was doing. As i repeated my order like 3 times it seemed like i was telling her and she was telling another person as if he was the one putting it in the computer. I ordered the $5 lineup two medium pizzas both with alfredo sauce, 1 hand toss with chesse and 1 pan with bacon. What is so difficult about my order?. She gives me the total of $29 and im like "WHAT?" i said "but i odered the $5 lineup!" i then repeat my order 2 more times and she gives me a total of $10.84. Mind you that i ordered 1 PAN pizza which is $1 more so she was not charging me for that pan upgrade. I then ask her "are you sure you got my order right? because its supposed to be around $11.90 because i want one PAN". She then puts me on hold but i could still hear her giggling with other coworkers. She comes back and I repeat my order AGAIN and hope that this time they got it right so she gives me my total and says 15-25min. I get there and my order is WRONG.. are you serious!. I believe i spoke to the manager because he came up to the counter when the other 2 guys there were just staring at me as if i was stupid. This guy apologizes and tells me that the girl is new and that they will do my order again. So guess what? they burned the chesse pizza and at that point i was just done. I had already taken forever to get home and my kids were hungry. So i just took the pizza as it was and decided just to peel the burned cheese off the pizza so my kids could eat it. It has been a rough day for me and this just made it a little more inconvenient. I think i should have atleast been offered a complimentary drink or something else for having to wait and for getting my order wrong and i didnt. Thank you pizza hut for your bad customer service. By the time i got home my 7yr old daughter was already asleep. I understand that sometimes things go wrong and nobody is perfect but after repeating my self over and over it just...

You know, you grow up with pizza and video games on Friday nights. After little league sporting events, win or lose, you enjoy a slice or two. You learn how inadequate you really are in the physical realm by disappointing your parents because you didn't win the championship; the very same way that they didn't. You've killed two birds with one stone: their hopes and dreams of living vicariously through you and your shot with the cheerleader. You can both share your failures over a couple slices of that oil rich pie. It's all fleeting nonetheless. Then the years creep upon you and the next thing you know, you're in your mid 30's and anxiously awaiting the traffic light turn green because you just couldn't bring yourself to poop at work. The sunlight displeases you. Passing by children in a field, would once bring nostalgic feelings of revelry, now brings utter contemplation of running them all down. Sugar doesn't taste sweet anymore. But the only thing that we can be certain of OTHER than our death is that Pizza Hut will always be there to shed a little light on your darkness....

I placed an online order. Chose the contactless curbside. Got to Pizza Hut at the time the email said it would be ready. Clicked the “I’m here button”. 20 minutes later I’m still waiting. I decide to call and finally after 5 minutes they answer. I tell the guy that I made an online order and have been waiting for 20 minutes. His response “okay.. so what do you want me to do about it” are you kidding me?? This is how you respond to your customers? They have a bunch of slow People working at this location. Oh and while waiting for 25 minutes for my order that was already ready.... the delivery guy who drives the dark blue Camaro and parks in the white striped area(that’s not for parking) he be smoking hella weed. I sat through 3 deliveries and everytime he showed up and opened his door to load pizza I could...