KFC — Restaurant in Paterson

One of the worst experiences I've ever had at a fast food restaurant.

I decided to try the KFC at this location for the first time since it was nearby and I wanted something different from the usual. I went to their website and ordered online. Everything seemed normal... until I arrived.

First, all the tables were dirty, covered in crumbs, and no one seemed to be cleaning. I sat down anyway, trying not to pay much attention to them. Then I took my order and there wasn't a single sauce, no ketchup, no napkins, nothing. Total neglect.

The fries were horrible; many had a greenish or black color on the tips, and they looked overcooked or undercooked. Although I tried to eat some, they were unpleasant. The chicken was so greasy that when I took a bite, oil/juice spilled on me, staining my clothes, and it was also very hot.

In short, it was a terrible experience for my first time at KFC, and I regret not choosing McDonald's as I had intended.

I don't recommend it. Bad service, poor presentation, and zero...

ALERT 🚨 SATY AWAY FROM THIS KFC!!!So this evening I’ve encountered what these “generations” had come to! First of, I had a 12 hour shift and a very long day, I come to this KFC since I’m new to New Jersey I don’t know much of my whereabouts. I decided to stop in but noticed there were some lights off and Food Vents off, so my assumption was that they’re closed. I pull up to the Drive through, and I ask “Are you still open” This guy(on the photo) response by saying “Yes we are” I kindly remind him that Google says otherwise and you close at 9pm. So he decides to play mind trick and flip the script that he didn’t say they’re closed, tho I have a witness who heard it all! He proceeds on giggling like a 6 year old girl and continues to cash me out, then he continues making more rude remarks. If you sign up for a Customer Service Job, then be about the Customer, but if attitude like this is what you’ll have, then your better off at a...

Would give 0 star but it's not an option. Today we ordered a 20pc meal. They charged us but in order to complete the transaction we had to tell them my personal pin for my debit card being that the keypad did not come out the drive thru window. Never had to do that before!

Then she told us to park they will bring to food out to us. We wait 15 mins to the side. During that time 2 other vehicles ended up waiting as well and they went inside to shortly come out with their food before us. How when they ordered after us. So we then went inside to see what was going on. Apparently they forgot to bring the food out to us!

We then had to wait ANOTHER 15 mins for a new batch. Worst experience ever. We will also be completing the receipt survey. Over all wait was not worth the 6 pieces of chicken. However we were stuck there being that they already took our money....