came here on a wednesday at around 4:30 PM, went through the drive through and the worker named Sonia was extremely rude. My whole order was made incorrectly also. I pulled up to the drive through and heard the worker say something but i couldnāt hear clearly so i politely said āiām ready whenever you areā simply because I didnāt hear if she said sheās ready or one moment beings it was semi busy during this time. After about 3 minutes is when i said i was ready whenever she is. She then said āWell im not ready so wait a minute.ā I said okay, then proceeded with my order when she was ready. After my first drink she said is that it when i still had two more drinks to order. Her attitude was just nasty and my whole order was incorrect. I donāt know if she was having a bad day or canāt handle busy hours but working at a starbucks itās always busy and im a former employee so I know how it is. Maybe she should reconsider her job if she canāt handle it and keep her attitude under control when being in a customer service job. Iām never the type to write reviews but I couldnāt help it today my whole experience since i pulled up to order...
Ā Ā Ā Read moreThe guy was really nice but I accidentally ordered my drink and I had no knowledge of the drink I was getting. I am recovering from stomach problems and some textures of food make me extremely sick. I was confused at first because my drink didnāt look how I expected to but I was very confused, the guy offered to make me something else but I didnāt want to be a hassle then this girl with long braids came and started pressuring to try the drink I didnāt want to, I like completely stopped paying attention because I have social anxiety and escalation of conversation like these make me very nervous she was starting to come off as rude and I just felt embarrassed. She was nice enough to give me a refund, the guy helping me has always been very nice. I just wish some Starbucks employees were nicer at...
Ā Ā Ā Read moreBe careful, the staff here is rude and they donāt know how to prepare a simple cappuccino. Iād order a large cappuccino and they charged a venti. After that, what Iād received it was a cup full of stem milk. I asked the ābaristaā (not a real one) if she can put it more coffee because the cup is full of milk, but she was rude and refuse to do it stated that if I want more coffee I need to pay more. I was like really? I already paid for a cappuccino, not for a cup full of milk!!! Please donāt waste your time on this place, the Starbucks close to the freeway is a way better and with...
Ā Ā Ā Read more