Dunkin' — Restaurant in Peabody

saturday i ordered 15 minutes ahead and gor an iced chai with a sausage egg and cheese on a croissant and 2 donuts for my cousins. i went in and grabbed my order and noticed the easiest thing to put together (the donuts) werent there so i had to wait to get somebodies attention and tell them i needed my donuts for my order. they gave it to me and i went along with my day. today however before work again i got my same order but ordered some more stuff for my mom, sister, and cousins. my sister ordered a bagel with cream cheese and my cousins got 2 donuts once again. my cousins did not get their 2 donuts once again so i had to ask somebody to get them for me . and my sister did not get her cream cheese for her bagel so we had to go back in and ask. an employee saw we were about to walk in so she opened the door for us and once the other employees saw us walk i heard one say “oh my god” in a loud annoyed tone. im usually not one to write reviews but this experience at this dunkin donuts was definitely awful. i would not recommend...

Ordered an iced latte for my mother on Mother’s Day. The cashier was pleasant enough, but he didn’t seem to be able to hear my order through the divider. Got it on my fourth attempt. What changed my experience completely was the snide thanks-for-the-tip comment from the girl in the back on my way out the door. There were no other customers there, the service was slow and honestly the drink was poorly mixed. Truthfully, my expectations aren’t that high anyway. I don’t tend to carry much cash and there’s no way to do it with credit or digital payment, so I either tip not at all or over 100% to make up for it. But after this experience, my memory changed to most of the staff glaring at me before, after, and during my order. Was my skin too pale? If you don’t want to feel ostracized I recommend fitting...

my favorite place!!...people are so friendly,as well as make a great ice coffee!!! This part of review is 4 yrs later,and let me tell you,STILL my FAVORITE DD,everyone's friendly AS WELL as my coffee is ALWAYS RIGHT AND SO GOOD!!..keep up the fantabulous work,luv pink nana(car with eye lashes)..wish this dunks could be my every morning stop,but I only go there when my husband is meeting his boss there to commute to work in boston!!🥺 Can you PLEASE call Dunks in Salem(Washington st) and give them pointers on not only how to make good coffee,but as well as good manners,people...