Pepperoni's Pizza Pennsauken — Restaurant in Pennsauken Township

Ruined part of super-bowl Sunday for my family. Would NOT recommend ordering from them - ESPECIALLY on weekends, game days, or any other busy day/holiday. My family orders frequently from them and it’s a hit or miss but no major issues since we order the same stuff usually. But tonight we have had enough of their bs. We ordered 2 pizzas- 1 cheese with Jalapeños and 1 cheesesteak pizza. Instead of Jalapeños, they put yellow banana peppers and the cheesesteak pizza was burnt and lazily made. Both pizza were more like flatbread.(See photos) We called and instead of an apology, they said they don’t have Jalapeños and they would NOT be coming back to pick up the pizza and deliver a different one because they were busy!! We ended up driving to their store to return the pizzas and get a refund to order from another place. INSTEAD OF A FULL REFUND- they kept their delivery fee and gave only the amount for the pizzas. So we lost like $10 in delivery & tip, in addition to having to use our time & gas to go get our money back. When we went in to return, we spoke to one of the owners or managers and he reiterated that they dont have jalapeños.. i asked why wasnt that told to us when we ordered because the order was repeated back to us and confirmed. He then looked at the young kid at the register like it was his fault. He then said next time we call remind them and they will give us 20% off next time- but how likely is it that they will keep that word and deliver...

I so badly wanted to order from this place, love the food and give them 5 stars. But that didn’t happen Pros: -They nailed the timing on removing the pizza from the oven. The cheese was perfect to us, just starting to have a few brown spots! -Kindness, staff was nice -roll of the cheese steak was good

Cons: -we got the square “Sicilian” pizza. I would swear the crust was “pre-fab” or pre made or frozen or something. It was dense and filling like Sicilian but it didn’t rise, and just wasn’t ‘right’, if that makes sense. -cheesesteak tasted like “we are a pizza place that needs to have a cheesesteak on the menu”. Roll was good enough. But the meat tasted like it came off of an unseasonably black stone griddle. And there was definitely not enough meat for that sized roll. -price. I will sometimes return to ‘sub-par’ places that are priced accordingly because that’s what’s in the budget for that week. I’m not sure this place was priced according to quality. -a little too bland overall. Not enough love / flavor.

Overall, we weren’t disappointed. We happily ate everything (we aren’t too picky) but I felt the need to explain why our experience...

Oh man I am SO SORRY I didn't take pictures I had delivery I'm about 5 minutes away I ordered a cheeseburger with bacon and Raw onion and a pepperoni panzerotti the burger was over cooked and dry but the bun was toasted and soft the panzerotti I ordered might as well had been a cheese panzerotti literally there was about 3 pieces of pepperoni & it was over cooked next time I want a panzerotti pepperoni or otherwise I'm going to go about another mile down the road in merchantville to Vincent's pizza they know how to make and stuff a panzerotti again the cheeseburger and panzerotti were inedible I regret not taking any pictures but I'll let money do the talking Ok today pepperoni pizza in Pennsauken rectified my order the actually replaced my exact order from yesterday and it is so much better and tastier thank you pepperoni grill on Pennsauken I will give you 4 stars on your...