The lady was defensive and rude the man was really nice. He said they were the new owners as of 2 months ago. I wanted Mazapan icecream and noticed that the icecream had been scooped out and put back. I apologized to her for being picky and asked if she could scoop around the put back and she explained she was training her employees how to scoop icecream. I get that but it did not look fresh. She started to scoop the icecream and took from the put back although I asked her not to. She got upset put the scoop back again and then went around it. After she handed me the half filled cone, she walked to the back and the man rung me up. He explained they were new and still training the employees and said no one wants to work. As he rung me up he said it was extra to use my card but did not disclose how much extra. I had to ask. It was 40 cents. I paid $10 for 1 single cone and 2 scoops in a cup and 1 water. I recommend he include the fee in his pricing so people don't get upset. I handed him cash and took my card back. I hope they find faithful employees who can provide excellent customer svc so the business can grow. My advise to the girl that served me is when a customer makes a request, you should respond with yes mam, sure, no problem, of course etc... Not be annoyed by a customers silly request. I have a family of 8 and would to bring you business as long as you treat them with courtesy...
Ā Ā Ā Read moreI went there expecting this was the same Michoacana ice cream like the one in Murrieta, very bad place , no bathroom for customers, homeless everywhere, the kid that help us didnāt know a lot, and the ice cream of mamey tasted very bad, prices are way high than other michoacana ice cream, and they donāt have the prices on their menu, if you want to get upset come and check by yourself I donāt recommend it I wanted 34.93...
Ā Ā Ā Read moreThe ice cream is really good and it is pretty much like in Mexico. But the only problem is that it is really expensive and not as good as the real ice cream. That is my only problem with this place and the place is like basket Robin's. But in all it is alright with...
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