I always order a fish sandwich with extra tartar from this place but this time the young lady said they would have to charge me for the extra tartar which was okay but because I asked her why since I've been ordering fish with the extra tartar all this time that no one ever said it was more money I guess she thought I was trying to be smart and when my food was done she went and put the final things that went on the sandwich I was wondering why the one man came from back there and looked at me then the other man came out and looked at me, It wasn't until I left and drove away then pulled over to eat that I realized that the extra tartar she put on my Sandwich felt like the whole jar then when I did get to the fish it was very hard I have never experienced anything like that before I work hard for my money and I come very far to get my fish sandwich or sometimes fish hoagie, Because of the Cashier if I can't see how you are making my food I'll keep my money in my pocket. PS At one point I know Teddys Pizza had the best Fish in Philadelphia didn't mine driving miles to...
Read moreWanted to order pizzas for the Eagles game on Sunday night so I called to place my order. The phone rang it seemed forever and still no answer humm something is wrong so I walked to the store. Man it was pitch black at the store Teddy's and the whole block had no electric power. A young woman was standing in the door of Teddy's. She explained to me that they was waiting for the power to come back on. ( this was about 8:15 p.m.) So we chatted for a while she told me that it went out about 7:00 I told her to have Faith it will be back on about 9:00 then I went back home. At 8:45 I tried calling Teddy's again and I got through and the young woman I was talking to earlier answered the phone. I asked her what her name was she said Brittany. Talk about great customer service not only did she take my order but had it delivered in a timely manner. And the food was so good nice and hot. Brittany is a great asset to Teddy's she was very thoughtful in explaining the situation with the electric because of her kindness I WILL CONTINUE TO ORDER...
Read moreI loved Teddy's up until now. One of the workers there, I'm not sure of her name but she is on the shorter side, with black hair, she's hispanic, and I went to go pick my food up, and she was texting. so I waited at the counter, and then she put down her phone after 5 minutes of texting while I was standing there waiting (RUDE!) she then said "how can I help you" I said, "I'm here to pick up the pizza and salad" but before I could finish she cut me off and said in a very aggressive tone "What's the name???" and I told her the name. And she told me the total and snatched the money from me and gave me a ripped up dollar back and didn't even say "have a good day" she was very rude and she has terrible customer service skills
AND TO MAKE MATTERS WORSE
I FOUND A LONG HAIR IN MY FOOD THAT WAS BLACK!
And she was the ONLY one on duty that had BLACK HAIR AND THAT WAS LONG!
I will NEVER be ordering from here again, ghetto area, she sucked at her job, and the food sucked.
Teddy's I suggest you fire...
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