Christopher’s at Wrigley Mansion — Restaurant in Phoenix

Took my best friend for her BDay dinner to Christopher's and Crush Lounge. The food was very good, but the service afterwards was horrible. We went on 2/24/17 and our bill was $130. We were told by the server that because it was her Bday he would bring her the Chocolate Tower Desert, only to receive the bill to see that we were charged the $10 desert. When asked about it, he acted like it was our misunderstanding. On 2.27.17 I noticed there was the $130 charge from my account and an additional $370 erroneous charge. I called Christopher's Crush and Lounge and was told I would have to speak to Doug the Manager who would call me back in 10 minutes. An hour later I called Christopher's again and was told by Doug he would call me back as soon as he could get to his computer. Two hours later I went to Christopher's and Crush Lounge after work and Christopher, the Chef and Co-Owner, came out only to be very snide and argue with me that the charge did not go through my account, although I explained to him that both charges had already been deducted from my account. Doug then came out to argue with me that he had called me as well as promised, when he had not. Had he called I wouldn't have gone to the restaurant. I was told to check back the next day to see if the charge had been returned to my account. I then left and called my bank, of which verified that both charges had been put against my account, but that the restaurant had recently input to have the $370 reversed, but that it would take 3-15 days to see credited back to my account. About 15 minutes later a lady with a strong accent calls me to argue, once again that the charges NEVER hit my account. I explained to her what my bank had told me and she continued to argue with me and have the nerve to ask me if all of the money I had in my account was the $370, of which I told her my bank account balance is not her concern. She then apologized for being rude and continued to cut me off during the conversation and state that I had an attitude and that my bank was wrong, even after I explained to her that both charges cleared my account. I explained my situation to her again, and she then proceeded to tell me that she had just driven 30 minutes from her home to the restaurant to handle my concern, but that she was certain that Doug called me back. How would she know that he called me back, if she wasn't at the restaurant??? The staff is very rude and condescending and I would never go to or recommend this place. I paid a very nice bill for 2 and did not receive comparable service or understanding. If they had only admitted their mistake and sincerely tried to make it better, I would've understood as mistakes do happen, but to treat me the way they did after their $370 mistake was absurd. I've been treated better at the McDonald's...

We have long wondered if there was a restaurant in the valley that could offer the same level of quality and service that we expect at Cafe Monarch. LON's, Binkley's, and Elements are all excellent, but Christopher's, like Monarch, really is a cut above the rest.

The food here is exceptional, particularly the A5 Wagyu filet. Wow. This is the first steak that I would put above Dominick's, and that's saying a lot. The quail egg with the bearnaise sauce to accompany the steak was just perfect. I don't usually like anything on my steak when it's prepared well, but this addition was delectable.

They have put effort into making this into an experience, with little surprises and Easter eggs to discover throughout the meal, similar to Alinea. I get the sense that they are still developing these ideas, and will perhaps continue to expand upon this. I always appreciate when there are little things to turn the meal into more of an event.

The food speaks for itself. My photos don't do it justice, particularly with the low light, but suffice it to say that it was worth the price. We will certainly be back...

Went to Christophers tonight with my boyfriend, we made reservations for 7:30. We got there on time and waited 45 minutes before anyone but the worker pouring water gave us any attention. Our server finally got to us, he wasn't very personable and seemed annoyed to have to serve us. He took our drink order and we waited another 10 minutes to get that. He dropped off the drink and walked away before we could order our food. Another few minutes pass before he gets back to us to take our order. The food was very good, we had the chuck and brisket burger and the risotto of the day. We planned to get desert but because of the bad vibes from the server and the wait, we decided not to. We got the check and the server said "OK, see you guys next week, oh wait two weeks from now.. I understand." I'm not sure if that's because we are young people dressed in jean jackets and backwards hats or because he was trying to be funny. We obviously weren't their usual crowd and I didn't care for that comment. The food was good but I would not go back because the service is...