I just went here for the first time after months of debating. I drove 70+ miles and my God was it worth it. I was afraid I was going to be wasting my money, but I went during Blackout Friday and felt like I was in heaven. I'm already planning my next trip. The whole thing, it was an experience and I felt like I truly belonged.
The staff was kind and accommodating with my hearing disability. I spent money to get a premium room which I used to sleep and stay the night because no way was I driving back home after the night I had. Then I had even more fun in the morning but unfortunately, all good things must come to an end. What others said about the place is true, ot could use bit of an update. Some TLC will go a long way but overall, 10/10.
EDIT: I went down again on May 3rd and like before, had the time of my life. Planning to go again within the next 3 weeks and will continue to do so for as long as live. The Flex is everything I'm looking for and more. I lowered the rating by one star for a hiccup mostly on my part. I rented a locker and wasn't aware after your initial 8 hours are up (I thought the locker was included with the 24 hour day pass), you will be charged overtime which is $20 an hour. That's... insanely steep if you ask me. I think it would be a better business practice to just charge you for another 8 hours but hey, just because I learned the hard way doesnt mean you have to. So newcomers, please bring a watch to keep track of the time! It's insanely easy to just get lost in all the fun you're having! Other than that, amazing place and can't wait for my next visit!
EDIT 2: This will be my last edit. I recently went down for Blackout Friday. This was my 4th time visiting and like before, I had the time of my life. Everything went as it should have unlike on my 3rd visit. I went into overtime again due to a miscommunication error on upgrading to a room but thankfully, the Owner was helpful and understanding in resolving the issue. I was afraid it was going to be my last time visiting flex, but thanks to the Owner, I will keep coming back amd continue to do so for years to come. I truly love this place and can't wait for my next visit. Raised my rating back to 5 stars for excellent customer service....
Read moreUpdate Nov '24: I tried a weekend. A holiday weekend 🦃Wow 😮. It was too crowded 🫣 lol. Great staff. 💁🏻♂️ Wonderful pool,🏊🏻♂️ patio, hot tub, fire pit. 🔥
Still needs a lot of improvements and upgrades..😣
Nov. '23: I have probably been here 8 times in the last 10 years. 🤫 And every time I go I ask myself why? 🤔
I do like the outdoor jacuzzi which is actually hot 🥵 and the outdoor patio and heated pool is very nice. It's ideal for nude sunbathing on a Sunday afternoon. There is a sofa and fire pit 🔥area for those cold🥶 nights and of course that's a must since it's the smoking section🚬
There's also a grill ♨️ area but I've never seen it used or even seen advertisements for a cookout weekend.🌭 Update; apparently there is a Sunday afternoon BBQ.🍔
There is a very small maze area which needs to be improved. And then another small room which also needs to be improved. And then a larger video room which could use some improvement. Perhaps the video could be on? There's another TV screen on the outside of that room that isn't on either.
They have a sling room which is very nice. And when I was there it was quite popular 😈 It looks like it could be a group rental feature.
One unique thing is the premium rooms have their own bathroom🚽
The whole place could use a makeover. It always has. Perhaps I go every once in awhile to see if anything has been improved 🤷🏻♂️ The 🚿 shower area was improved and it is very nice. The water is 🥵 hot and there are several rainheads.
There is a fairly large steam room but it really could be arranged in a better configuration. They do not have a sauna at all. Not sure why except who needs a sauna in the desert?🏜️ But wouldn't that be nice on cold...
Read moreNot to my surprise flex has became one of my favorite bathhouses I've ever visited the staff are beyond amazing with not only there customer service but also by giving you an enjoyable atmosphere and experience Greg,Xavier,Larry,Jonathan and TJ are truly nostalgic in the way they represent the gay community and welcome all big,small and unique to there spa they want you to enjoy your time there and to return again for more outstanding experiences they truly embody a safe place where gay bi curious and straight🙃men can come and feel excepted,respected and embrased in a nonjudgemental fun club setting recently there was a ban on most bag types in the club they offer a plastic grocery bag as an option for you to bring your items in while keeping your actual bag at the front safe and sound I completely understand the reason behind this action and respect it all they are doing is trying to keep people happy,safe and healthy during there time there if they didn't care about you as the customer and an individual I feel this would be very much the opposite so I say thank you staff of flex spa Phoenix for showing concern for your fellow community members and family I could go on and on about everything thing I enjoy at flex but I feel I'd bore the guys reading this review anyways only thing I'd change or really want from flex is for them to just have a whole night of nothing but Lady Gaga chromatica, artpop and remixes playing like please just one night for Pete sake the lady has a song called swine🐽 anyways good vibes and maybe the universe guide you to greatness...
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