Halo-Halo Kitchen — Restaurant in Phoenix

Service has gone down since they hired Bing. Bing always seems to have a problem with me. Bing does not care about what I want. She cares about what she wants.

I'm craving some Kare-Kare right now, but I don't want to have to deal with Bing. I usually get the same thing every time I visit. I have to drive over 20 miles one way to get there, so I usually don't hold back when I order. I get Kare-Kare, Lechon Kawaili, with extra Bagoong, and an extra scoop of rice.

Sometimes, I forget to ask for the extra scoop of rice and Bing will dump the already scooped rice back into the cooker, and dole out 3 smaller scoops of rice. So, I'm not really getting an extra scoop, just the same amount of rice divided into 3.

When it comes to the extra Bagoong I asked for, Bing will tell me there is no need, because there is already extra. I have no idea what she means by that, but she will just serve me the standard portion of Bagoong.

Once, Bing got passively aggressive with me telling me I should have corrected her mistake when she was putting my Kare-Kare into a styrofoam container instead of into the plastic bowl they use for dine-in customers. Honestly, I wasn't looking, as Bing is not a personable person. She doesn't really smile and acts like she hates me most of the time. I assumed she knew what she was doing and didn't expect to he reprimanded for not ensuring she was doing things correctly.

When I went there last week, they didn't have any Lechon Kawali ready. She said it would be ready in 5 minutes and that she would bring it out to me. 5 minutes went by and I see there is still no Lechon Kawali available. That's okay, as I can just kill some time playing games on my phone. I wait for all current customers to leave the line and finally decide to approach the counter after 15 minutes. I stand there and Bing gives me a quick glance and decides to not acknowledge me. She instead goes off to the side of the counter and has a 2 minute conversation with someone leaving. I then ask if the Lechon is still cooking and if not, I'll just take some Pork Adobo. She apologizes, and serves me the Pork Adobo.

Today is a Wednesday and I have Wednesdays off, so I was craving some Kare-Kare again, knowing there won't be any tomorrow as their menu changes daily. I've decided not to drive the 20 miles to get there only to be ridiculed, ignored, and disrespected. I wish Diane and the owner's younger son were working the front...

NowThursday. Guessed what I came in this restaurant after church closer to . Same mexican lady. Bad attitude. I guess she recognize me. So I order , no problem at all. I pay it and I print my recipt. She wipe it down the machine before printing my reciet She ask me anything else . I told her waiting for my reciet. She said no you did not print. I did I need my reciet. I guessed you wipe it down so soon . This machine they are sensitive. She said no..I am dealing same lady with a shifty attitude. What's today Thursday. To come here thursday. I know her name it's in my reciet. BLANCA. very shifty attitude My experience here is horrible. This one mexican lady working in there had a bad attitude. I feel right away she is pist. It's been a long time I I've never been here. Just craving halo halo. Well She acts like I can't pay my food or maybe my color Of my skin. I ask her if she can make my halo halo later. I wanna eat first. She replied well next time, "Tell me right away.. I asked her if she okay. She asked me if I was ok. I said I was . And I am the customer. I'm not here to argue with you. She got quiet. And then messed her up. When I start speaking tagalog.if she don't like her job quit. I'm mix blk n pilipino. They forgetting their behavior giving a bad impression to the restaurant and pilipino. I guessed I'm going to throw away the halo halo I paid...

Halo Halo kitchen has gone through owners over the last 20+ years but us still the place to go to get the Best Filipino food on the west side of town. Typical Filipino menu with the usual items (adobe, pancit, dinaguan, menudo, etc) and others that rotate throughout the week but the best part is that employees are not stingy with their portions. Their made to order food from the grill is always fresh, hot and delicious. Sarap!

Their catering is not cheap but you get what you pay for. Still the go to place to get a fresh lechon with multiple size options for that special party you ate hosting.

They have recently transformed their bar into an ice cream shop with the best native flavors plus some great Thrifty Ice Cream choices. Their Halo Halo and boba made it an easy choice when naming this place.

Several large TVs with Filipino channel or sporting events. They also provide non food services like bank to bank transactions and balikbayan shipping.

The only negative for this family run restaurant is the space is pretty small and can be crowded on weekends. Please remember this isn't the Philippines and if there are only two of you, please show some manners and don't take up a table for 6.

On a side note PLEASE don't forget to tip manang she does a great job cleaning tables and taking our dirty dishes...